Does your management system look like a satellite or a baseball? The following question is meant to challenge management system professionals and their respective organizations. How are you using your management system? Is your management system being used as the foundation within your organization to build control, predictability and improvement processes for total performance optimization? Or is your management system simply a "satellite" that hovers around the organization occasionally communicating back to planet earth?
The following short presentation can be used to prompt these questions and explore the whether you are meeting the INTENT of registration processes such as ISO 9001, ISO/TS 16949, AS9100, etc.