Jim Thompson

Jim has nearly 25 years of experience serving domestic and international organizations in their pursuit of organizational excellence. Jim also specializes in leadership development and advanced manufacturing techniques.

In 2003, Jim founded Concentric in order to advise customers in organizational improvement, process optimization and integrated (concentric) management techniques. Jim has led hundreds of projects in Lean, ISO 9001, Automotive Quality (i.e. IATF & ISO/TS 16949), AIAG Core Tools, AS9100, ISO 14001, OHSAS 18001/ISO 45001 and other organizational excellence (OE) implementation projects. In 2008, Jim relocated the business to Charleston, SC due to demand in cost reduction efforts, particularly in the automotive & aerospace manufacturing sectors. Jim is an Exemplar Global accredited QMS Lead Auditor.

Rick Bickerstaff

Rick is a Management System Expert specializing in business competitiveness, program development, and organizational & process improvement. Rick has over 30 years of experience developing & administering management systems and he is a RABQSA-accredited Lead Auditor in the Environmental Scheme. Rick’s strategic thinking and attention to detail make an asset to any department in an organization.

Michael Miller

Michael is a quality professional with automotive sector concentration, specializing in new product introduction and supplier development. He has compiled a wide breadth of successful product launches and product turnarounds in electro-mechanics, electronic assembly, precision machining, sensor assembly, casting, molding, and stamping.

Michael is teaming up with Concentric, using his experience to train, consult, and mentor firms with startup, turnaround, or intervention requirements.

Monty Fox

A Quality Management System expert, specializing in the auditing and training of ISO standards in the automotive and in the automotive supply chains, Monty has over 20 years’ experience serving domestic and international organizations in their pursuit of excellence.

In 2005, Monty joined Concentric Management Systems, INC in order to serve the training, consultation and assessment needs of his clients, specializing in ISO 9001, ISO/TS 16949 and ISO 14001.

Christian Mielke

Chris founded and currently operates a profitable environmental engineering consulting firm for 12 years. He is a Chemical/Environmental Engineer with over 21 years practical experience in consulting, auditing and industrial applications with areas of expertise including ISO 9001, ISO/RC 14001, OHSAS 18001, ISO 50001, Responsible Recycling (R2/RIOS) and Business Continuity Management (BSMS) accreditation, certification and gap-analysis auditing, project management, process improvement, research and development in the USA and abroad. Chris has designed and effectively managed the installation of various air, water and solid waste pretreatment systems, chemical reactors and land development projects and has successfully supervised million dollar wastewater pretreatment system implementation, including pilot scale testing, process design, installation and startup. Chris is currently a voting member of the U.S. TAG to ISO/TC 207 (TAG 207) on 

Environmental Management which, among other areas, manages and develops the USA’s position on changes to the ISO 14001 standard.  Chris is also an active member of Exemplar Global’s “ISO 50001 Auditor Scheme Committee” that reviews and manages the ISO 50001 Auditor Certification requirements. The primary objectives of this committee are to ensure that these requirements remain current, are relevant and continue to be appropriate in order for ISO 50001 Auditors to be competent and contribute to the validity of the ISO 50001 Auditor certification.

Leah Jackman-Wheitner

Career consultant, Leah Jackman-Wheitner, Ph.D., has been consulting and coaching professionals like you for 9 years. In addition to her career consulting experience, she brings to the table all her insights and skills gained from 11 years of providing psychotherapy. Dr. Leah enjoys helping lawyers and other professionals address their specialized career issues, and no one is better equipped to do so. Dr. Leah is a published author who holds master’s and doctorate degrees in counseling psychology from The Ohio State University. She is a licensed psychologist in the state of Indiana. She graduated cum laude from the University of Missouri at Columbia with a double major in psychology and French, with general honors and honors in psychology. Dr. Leah is a member of Phi Beta Kappa.

Dr. Leah has given hundreds of speeches and seminars and is available for keynotes, CLE’s, and workshops on career issues.

Jackie McNab

A Management Systems and Process Improvement expert specializing in technology, solar, LED lighting, chemicals, manufacturing, semiconductor and electronics industries. Jackie has over 30 years international and domestic Fortune 500 and Startup success in customer satisfaction, new product development, manufacturing, strategic planning, supply chain and continuous improvement. Adept in discovering opportunities for improvement, then collaborating across functions to gain support and drive change. She partners with clients to help them identify their highest value opportunities address their most critical challenges, and transform their enterprises.

Jackie’s qualifications are unique as they encompass all of the core business processes, which enable her to provide a unique perspective on implementing management systems, auditing them for effectiveness and driving improvements. Jackie is an Exemplar Global accredited QMS and OHSAS Lead Auditor, EMS Principal Auditor and Skill Examiner.