Training Blog

Last Call for August Training

LAST CALL FOR THE AUGUST 27-30, 2012 TRAINING CLASS

ISO/TS 16949:2009 – Lead Internal Auditor Training (32hrs)  |  Columbus, IN

Date:  August 27th-30th, 2012  |  Columbus, Indiana

Description:   This advanced internal auditing course caters to the full spectrum of auditor responsibilities – from process auditing to audit program management.   This course will teach you the fundamental tools necessary to conduct audits using the automotive process approach while providing vital strategic information to top management.  Case studies and scenarios make this course fun.  If you are looking for a Lead Auditor course for internal processes or supplier quality development, look no further.  This course is for you.

Designed for:  Audit Program Managers, Lead Auditors, Advanced Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Quality Directors, Continuous Improvement Managers, Organizational Development Directors, Management Representatives

Course Agenda  |  Click here to launch our Course Registration Form

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 – Part I
  • Selling QMS to Top Management
  • The Automotive Process Approach
  • Overview of ISO 9001 & ISO/TS 16949 – Part II

Day 2

  • Use of Turtle Diagrams for Process Mapping
  • ISO/TS 16949 Requirements – Clause 4.0, Quality Management System
  • ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
  • ISO/TS 16949 Requirements – Clause 6.0, Resource Management
  • Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
  • ISO/TS 16949 Requirements – Clause 7.0, Product Realization

Day 3

  • ISO/TS 16949 Requirements – Clause 7.0, Product Realization
  • ISO/TS 16949 Requirements – Clause 8.0, Measurement, Analysis & Improvement
  • Audit Objectives & Auditor Attributes
  • Process Auditing Breakout
  • Writing Audit Findings – NCRs & OFIs

Day 4

  • Reporting Audit Findings
  • CAPA – Corrective Action & Preventive Action
  • Closing Out Audit Findings
  • Closing the Audit Cycle
  • Evaluating Audit Effectiveness
  • Final Review/Q&A
  • Student Goals & Expectations (Reviewed)
  • Course Examination
Cost is $1495/student*
Consultant Profile - Monty:  Monty is a foremost expert in international standards for quality and environmental practices.  He has held titles such as Better Idea Quality Manager for The Ford Motor Company, Corporate Manager of Quality & Compliance and Corporate Director of Quality & Engineering among others during his career.Monty has been the responsible change agent for the transformation of manufacturing and assembly plants to improve profits and performance scorecards.  He has spent an equal amount of time helping to grow the top line of several billion-dollar companies within the organizational improvement, cost reduction, supply chain develpment and executive development fields.

Today Monty works as a consultant, training instructor and auditor focusing on helping organizations from various industries achieve and maintain certifications to various international standards such as ISO 9001:2008, ISO 14001:2004 and ISO/TS 16949:2009.  Monty works with various organizations around the world with an emphasis on automotive OEM’s and their supply chains.  His primary focus is in the auditing field where he has averaged over 200 audit days per year as a contracted Lead Auditor to 2 different registrar’s all over the globe.Awards & Accomplishments

-RABQSA QMS Lead Auditor certification -IATF TS16949:2009 Lead Auditor certification -AIAG QS9000:1998 Lead Auditor certification -ISO 14001:2004 Lead Auditor certification -ISO 9001:2008 Lead Auditor certification -Member of AIAG Supplier Focus Group that interacts with the Board of Governor’s for QS9000 interpretations and compliance’s. -One of the first 3 people worldwide to hold the Lead Auditor certification for TS16949:2002 -Performed the first audit in the world to the TS16949:2002 standard. -Earned 7 varsity letters in high school and 4 in college

*Call or see website for course desriptions, pricing, terms & conditions.

Click here to launch our Course Registration Form

Learn more about Monty & Other SMEs    |    Contact Us

March 27-28 | TS 16949 for Process Owners (16hrs)

ISO/TS 16949:2009 Standard for Process Owners (16hrs)

March 27-28, 2012  |  Charleston, SC

Download the Course Registration Form

Description:   This course caters to the process owners (top & middle management) within automotive manufacturing organizations who have a responsibility to demonstrate their commitment to the quality management system.   This course will teach process owners the value of the automotive process approach, an overview of how to use core tools as intended and the basics of ISO/TS 16949 compliance.  Case studies and scenarios make this course fun.  If you are looking for a course that will help your organization “live it” versus just “look it”, look no further.  This course is for you.

Designed for:  Process Owners (manufacturing, support and management processes), Internal Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Continuous Improvement Managers, Organizational Development Managers, Quality Engineers, Manufacturing Managers

Course Agenda

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 – Part I
  • The Automotive Process Approach
  • Use of Turtle Diagrams for Process Mapping
  • Overview of ISO 9001 & ISO/TS 16949 – Part II

Day 2

  • Overview of ISO/TS 16949 Requirements
  • Deep Dive of ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
  • Lean Manufacturing – Simple Tools & Techniques
  • Problem Solving Techniques
  • CAPA – Corrective Action & Preventive Action
  • Student Goals & Expectations (Reviewed)

Download the Course Registration Form

For a full list of all training dates, visit:  http://cmsicharleston.com/training

February Course Quickly Approaching

Registration Closed

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs) | February 20th-23rd, 2012 - Columbus, IN

Click here to launch our Course Registration Form.

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management. If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option! To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Click here to launch our Course Registration Form.

Course Agenda

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 - Part I
  • Selling QMS to Top Management
  • The Automotive Process Approach
  • Overview of ISO 9001 & ISO/TS 16949 - Part II

Day 2

  • Use of Turtle Diagrams for Process Mapping
  • ISO/TS 16949 Requirements - Clause 4.0, Quality Management System
  • ISO/TS 16949 Requirements - Clause 5.0, Management Responsibility
  • ISO/TS 16949 Requirements - Clause 6.0, Resource Management
  • Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
  • ISO/TS 16949 Requirements - Clause 7.0, Product Realization

Day 3

  • ISO/TS 16949 Requirements - Clause 7.0, Product Realization
  • ISO/TS 16949 Requirements - Clause 8.0, Measurement, Analysis & Improvement
  • Audit Objectives & Auditor Attributes
  • Process Auditing Breakout
  • Writing Audit Findings - NCRs & OFIs

Day 4

  • Reporting Audit Findings
  • CAPA - Corrective Action & Preventive Action
  • Closing Out Audit Findings
  • Closing the Audit Cycle
  • Evaluating Audit Effectiveness
  • Final Review/Q&A
  • Student Goals & Expectations (Reviewed)
  • Course Examination

2012 Public Training Announced

We are very excited to announce our 2012 Public Course Offerings for the Charleston, South Carolina and Columbus, Indiana regions.  In addition to the highest quality training courses available, we are raising the bar in 2012 by mixing work with play.  A key initiative in 2012 is to increase the value of each student's experience by combining elements of fun, vacation and relaxation into each course offering.  Whether it is lesson's from the beach or entertainment options provided after-hours, we have raised the bar this year on what our customers should expect from attending a training course.  Don't just attend, experience. Visit our Training page for a full listing of course prices and to register.

2012 Public Course Offerings

Month Date(s) Course Description Location
Feb 20-23 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  29 ISO 9001:2008 - Standard Overview for Top Management (4hrs) Charleston, SC
  29 ISO/TS 16949:2009 - Standard Overview for Top Management (4hrs) Charleston, SC
Mar 12-15 ISO 9001:2008 - Lead Internal Auditor Training (32hrs) Charleston, SC
  27-28 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Charleston, SC
Apr 5 AS9100C - Standard Overview for Top Management (4hrs) Charleston, SC
  17-18 ISO 9001:2008 - Standard for Process Owners (16hrs) Charleston, SC
  19 CAPA for Process Owners (8hrs) Charleston, SC
May 7-10 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Charleston, SC
  21-24 ISO 14001:2004 - Lead Internal Auditor Training (32hrs) Columbus, IN
Jun 5-6 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Charleston, SC
  18-21 AS9100C - Lead Internal Auditor Training (32hrs) Charleston, SC
Jul 12 ISO 9001:2008 - Standard Overview for Top Management (4hrs) Charleston, SC
  12 ISO/TS 16949:2009 - Standard Overview for Top Management (4hrs) Charleston, SC
  24-25 AS9100C - Standard for Process Owners (16hrs) Charleston, SC
Aug 13-16 ISO 9001:2008 - Lead Internal Auditor Training (32hrs) Columbus, IN
  27-30 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  31 CAPA for Process Owners (8hrs) Columbus, IN
Sep 4-5 ISO 9001:2008 - Standard for Process Owners (16hrs) Columbus, IN
  18-19 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Columbus, IN
Oct 8-11 ISO 14001:2004 - Lead Internal Auditor Training (32hrs) Charleston, SC
  15-18 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Charleston, SC
  25 AS9100C - Standard Overview for Top Management (4hrs) Charleston, SC
  25 Quality in Healthcare - Overview (4hrs) Charleston, SC
Nov 5-9 Problem Solving - Workshop (40hrs) Charleston, SC
Dec 10-13 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  17-20 AS9100C - Lead Internal Auditor Training (32hrs) Charleston, SC

1 seat remaining for next week

1 seat remaining for next week's course in Columbus, IN

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)  |  November 14-17, 2011 - Columbus, IN

Final 2011 Public Course Date:  December 12-15, 2011 - Charleston, SC

 

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!  To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1 Chapter 1 - Course Introduction 8:00 8:30
2 Interview Exercise 8:30 9:15
3 Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4 Coffee Break 10:00 10:15
5 Chapter 3 – Process Approach 10:15 12:00
6 Lunch Break 12:00 1:00
7 Chapter 4 – Risk and Problem Solving 1:00 2:30
8 Chapter 5 – Variation 2:30 3:00
9 Coffee break 3:00 3:15
10 Chapter 5 – Variation - continued 3:15 4:30
11 Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1 Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2 Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3 Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6 Lunch break 12:00 1:00
7 Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
8 Coffee break 3:00 3:15
9 Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
10 Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1 Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2 Coffee Break 10:15 10:30
3 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4 Lunch Break 12:00 1:00
5 ISO/TS 16949 Quiz 1:00 2:00
6 Chapter 7 – Audit Trails & Exercise 2:00 3:00
7 Coffee break 3:00 3:15
8 Chapter 8 – Audit Program Management 3:15 3:30
9 Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10 Chapter 8 – Audit Program Management - cont. 4:15 5:00

DAY FOUR - Auditing Basics - continued and Exam

Session Title Start Finish
1 Chapter 9 – Audit Reporting 8:00 8:45
2 Chapter 10 – Nonconformances 8:45 9:00
3 NCR Case Studies Workshop 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 11 – Corrective Actions 10:15 11:15
6 Corrective Actions workshop 11:15 12:00
7 Lunch Break 12:00 1:00
8 Chapter 12 – Approach to the Audit 1:00 1:30
9 Course Conclusions and Student Feedback 1:30 2:00
10 Exam 2:00 4:00

Click here to launch our Course Registration Form.

October Course Quickly Approaching

LAST CALL FOR OCTOBER 2011 COURSE

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)  |  October 24-27, 2011 - Charleston, SC

Additional course dates:

November 14-17, 2011 - Columbus, IN December 12-15, 2011 - Charleston, SC 

Course Description

Join us at The Tides - Folly Beach, SC.  Bring your family or friends so you can join them for fun in the sun in between classes!  Group rates starting at only $129/night with advanced registration.

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!   To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE

Title

Start

Finish

Chapter 1 - Course Introduction

8:00

8:30

Interview Exercise

8:30

9:15

Chapter 1.5 – Introduction to ISO / TS 16949 including CSRs

9:15

10:00

Break

10:00

10:15

Team Exercise – Documentation requirements

10:15

10:45

Chapter 2 – The Deming Cycle & 8 QMS Principles

10:45

11:30

Team Exercise – Customer Focus

11:30

12:00

Lunch Break

12:00

1:00

Chapter 3 – Process Approach (includes multiple exercises and role play scenarios)

1:00

4:00

Daily Wrap-up

4:00

4:30

 DAY TWO

Title

Start

Finish

Day 2 Ice Breaker – summarize past day learning

8:00

8:15

Chapter 3.5 – APQP, Control Plan and PPAP

8:15

10:00

Break

10:00

10:15

Team Exercise – PPAP Case Study – Control Plan

10:15

10:45

Chapter 3.5 – APQP, Control Plan and PPAP - continued

10:45

12:00

Lunch break

12:00

1:00

Chapter 4 – Risk and Problem Solving

1:00

2:00

Team Exercise – PPAP Case Study- FMEA

2:00

2:30

Coffee break

2:30

2:45

Chapter 4 – Risk and Problem Solving – continued

2:45

3:15

Team Exercise – Pokayoke

3:15

4:00

Daily Wrap-up

4:00

4:30

DAY THREE

Title

Start

Finish

Day 3 Ice Breaker – summarize past day learning

8:00

8:15

Chapter 5 – Variation -MSA

8:15

9:00

Team Exercise – PPAP Case Study –MSA

9:00

9:30

Coffee Break

 9:30

9:45

Chapter 5 – Variation -SPC

9:45

10:30

Team Exercise – PPAP Case Study –SPC

10:30

11:00

Chapter 6 – Waste and Lean Manufacturing

11:00

12:00

Lunch Break

12:00

1:00

ISO/TS 16949 Quiz

1:00

2:00

Chapter 7 – Audit Trails & Role Play Exercise

2:00

2:30

Coffee break

2:30

2:45

Chapter 8 – Nonconformances and Team Exercise

2:45

4:30

DAY FOUR

Title

Start

Finish

Closing Meeting Role Play – PresentNCRResults

8:00

10:00

Coffee break

10:00

10:15

Chapter 9 – Corrective Actions and Team Exercise

10:15

11:00

Chapter 10 – Audit Reporting

11:00

11:30

Chapter 11 – Audit Program Management

11:30

12:00

Lunch Break

12:00

1:00

Chapter 12 – Approach to the Audit

1:00

1:30

Course Conclusions and Student Feedback

1:30

2:00

Exam

2:00

4:00

 NOTE: All PPAP case study exercises also include instructor led role play scenarios

Click here to launch our Course Registration Form.

September Course Quickly Approaching

LAST CALL FOR SEPTEMBER 2011 COURSE

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)  |  September 12-15, 2011 - Columbus, IN

Additional course dates:

October 24-27, 2011 - Charleston, SC November 14-17, 2011 - Columbus, IN December 12-15, 2011 - Charleston, SC

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!  To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1 Chapter 1 - Course Introduction 8:00 8:30
2 Interview Exercise 8:30 9:15
3 Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4 Coffee Break 10:00 10:15
5 Chapter 3 – Process Approach 10:15 12:00
6 Lunch Break 12:00 1:00
7 Chapter 4 – Risk and Problem Solving 1:00 2:30
8 Chapter 5 – Variation 2:30 3:00
9 Coffee break 3:00 3:15
10 Chapter 5 – Variation - continued 3:15 4:30
11 Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1 Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2 Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3 Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6 Lunch break 12:00 1:00
7 Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
8 Coffee break 3:00 3:15
9 Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
10 Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1 Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2 Coffee Break 10:15 10:30
3 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4 Lunch Break 12:00 1:00
5 ISO/TS 16949 Quiz 1:00 2:00
6 Chapter 7 – Audit Trails & Exercise 2:00 3:00
7 Coffee break 3:00 3:15
8 Chapter 8 – Audit Program Management 3:15 3:30
9 Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10 Chapter 8 – Audit Program Management - cont. 4:15 5:00

DAY FOUR - Auditing Basics - continued and Exam

Session Title Start Finish
1 Chapter 9 – Audit Reporting 8:00 8:45
2 Chapter 10 – Nonconformances 8:45 9:00
3 NCR Case Studies Workshop 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 11 – Corrective Actions 10:15 11:15
6 Corrective Actions workshop 11:15 12:00
7 Lunch Break 12:00 1:00
8 Chapter 12 – Approach to the Audit 1:00 1:30
9 Course Conclusions and Student Feedback 1:30 2:00
10 Exam 2:00 4:00

Click here to launch our Course Registration Form.

New Public Training Dates Announced

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)

September 12-15, 2011 - Columbus, IN October 24-27, 2011 - Charleston, SC November 14-17, 2011 - Columbus, IN December 12-15, 2011 - Charleston, SC

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!  To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1 Chapter 1 - Course Introduction 8:00 8:30
2 Interview Exercise 8:30 9:15
3 Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4 Coffee Break 10:00 10:15
5 Chapter 3 – Process Approach 10:15 12:00
6 Lunch Break 12:00 1:00
7 Chapter 4 – Risk and Problem Solving 1:00 2:30
8 Chapter 5 – Variation 2:30 3:00
9 Coffee break 3:00 3:15
10 Chapter 5 – Variation - continued 3:15 4:30
11 Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1 Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2 Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3 Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6 Lunch break 12:00 1:00
7 Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
8 Coffee break 3:00 3:15
9 Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
10 Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1 Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2 Coffee Break 10:15 10:30
3 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4 Lunch Break 12:00 1:00
5 ISO/TS 16949 Quiz 1:00 2:00
6 Chapter 7 – Audit Trails & Exercise 2:00 3:00
7 Coffee break 3:00 3:15
8 Chapter 8 – Audit Program Management 3:15 3:30
9 Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10 Chapter 8 – Audit Program Management - cont. 4:15 5:00

DAY FOUR - Auditing Basics - continued and Exam

Session Title Start Finish
1 Chapter 9 – Audit Reporting 8:00 8:45
2 Chapter 10 – Nonconformances 8:45 9:00
3 NCR Case Studies Workshop 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 11 – Corrective Actions 10:15 11:15
6 Corrective Actions workshop 11:15 12:00
7 Lunch Break 12:00 1:00
8 Chapter 12 – Approach to the Audit 1:00 1:30
9 Course Conclusions and Student Feedback 1:30 2:00
10 Exam 2:00 4:00

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April 2011 Graduates

April 2011 Graduating Class - ISO/TS Lead Internal Auditors

Congratulations to the 15 students that attended and successfully completed the April 11-14, 2011 ISO/TS Lead Internal Auditors training course on Folly Beach (Charelston, SC). 

Student Satisfaction Ranking of Course = 97%
 
Quality professionals from all over the globe traveled to The Tides at Folly Beach for this 4-day workshop aimed at improving organizational performance and customer satisfaction.  32-hours of workshops, roll play, quizzes and other activities made this an enjoyable course while teaching students the technical requirements of an internal auditor within the tough industry of the automotive sector - all from the comforts of the beach!
 
"We have made various changes to our course material, including the addition of IATF Lead Auditor Glenn Schnauber to our team", stated co-instructor Jim Thompson.  "Glenn has brought many years of valueable experience to the improvement of our course materials and overall approach.  It is great to work with someone as passionate as Glenn in teaching others about how quality management systems should work." 
 
"The charisma and passion of the instructors was first class", stated one of the participants.  "The way the message is delivered makes it easy for the students to get it.  Thank you for excellent instruction!"
 
Several attendees used this opportunity to invite their significant others to relax and enjoy the beautiful Charleston weather while class was in session.  "We are going to explore this approach in the future - coupling professional development, that is often times a business requirement, with an opportunity to enjoy your surroundings with a travel partner.  This approach may be much more appealing to busy, traveling professionals when compared to the traditional approach of courses being held near major airports", adds Jim Thompson.
 
Concentric has increased it's public course offerings in 2011 with various ISO/TS 16949 Lead Internal Auditor courses scheduled throughout the US.  Classes will soon be offered in China and India as well. 

Automotive Process Approach

The process approach is taking any activity, or set of activities, that uses resources to transform input to outputs.  For example, every day a restaurant tranforms a certain amount of energy and materials into creating a meal for it's customers.  The output of the process ---> the quality and efficiency of the meal + facility cleanliness + the dining experience + appropriate cost + other expected elements = meeting the desired results of the customers.

The systematic identification and management of the processes employed within an organization, and particularly the interactions between such processes, is referred to as the “process approach”.

Effective operations depend on:

  • identification and management of numerous interrelated processes
  • clear understanding for how processes interact
  • clear expectation of output from one process equals an input into another
  • clear communication of roles and responsibilities
  • an overall understanding of the big pictures (goals & objectives)

The automotive process approach is a requirement from the IATF Rules documents (ref. Rules for Achieving IATF Recognition: 3rd edition for ISO/TS 16949).  Automotive organizations must ensure that priority is given to:

  • questioning processes, the sequence and interactions, and performance against the measures defined
  • focus on processes which directly impact the customer
  • questioning the process objectives/targets, with focus on where targets are not being met
  • focus on issues that have the greatest impact on the customer
  • questioning what plans are in place to ensure targets are met
  • corrective action plans where objectives are not being met
  • following audit trails to linkages between customer concerns, performance against objectives and relevant process documents (e.g. control plan, FMEA, etc.),
  • questioning the clients' process for gathering, communicating and implementing customer-specific requirements

Focus on the customer.  Is the customer satisfied with their dining experience?  How can we do better tomorrow?

Focus on organizational performance.  Did we achieve, as a business, our organizational goals (i.e. make a profit, retain valued staff, satisfy regulatory requirements, etc.)?

ISO/TS 16949 Internal Lead Auditor Training

Training Date:  April 11th-14th, 2011

Click here to launch our Course Registration Form.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs):  $1495*

At the beautiful ocean-front Tides at Folly Beach (Charleston, SC) - http://www.tidesfollybeach.com

Course Description

We hope you will join us in this beautiful beach-front setting sure to promote creativity and relaxation.

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further.  This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information to top management.  You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for effective preventive action.  Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length:  4 days/32 hours   CEUs:  3.2    A certificate will be given upon successful completion of all course requirements. 

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE!   Premium ocean-front rooms at discounted rates available at The Tides for students as low as $139/night (if booked by 14-Feb) or $149/night (if booked by 11-Mar).  RATES WILL INCREASE TO $199/night AFTER MARCH 11th!   To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach.  CVs/Resumes can be provided upon request at any time.  To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1    Chapter 1 - Course Introduction 8:00 8:30
2    Interview Exercise 8:30 9:15
3    Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4    Coffee Break 10:00 10:15
5    Chapter 3 – Process Approach 10:15 12:00
6    Lunch Break 12:00 1:00
 7    Chapter 4 – Risk and Problem Solving 1:00 2:30
 8    Chapter 5 – Variation 2:30 3:00
 9    Coffee break 3:00 3:15
10    Chapter 5 – Variation - continued 3:15 4:30
11    Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1    Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2    Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3    Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4    Coffee break 10:00 10:15
5    Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6    Lunch break 12:00 1:00
7    Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
 8    Coffee break 3:00 3:15
 9    Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
 10    Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1    Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2   Coffee Break  10:15 10:30
3    Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4    Lunch Break 12:00 1:00
5    ISO/TS 16949 Quiz 1:00 2:00
 6    Chapter 7 – Audit Trails & Exercise 2:00 3:00
 7    Coffee break 3:00 3:15
 8    Chapter 8 – Audit Program Management 3:15 3:30
9    Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10    Chapter 8 – Audit Program Management - cont. 4:15 5:00

 DAY FOUR - Auditing Basics - continued and Exam 

Session Title Start Finish
1    Chapter 9 – Audit Reporting 8:00 8:45
2    Chapter 10 – Nonconformances 8:45 9:00
NCR Case Studies Workshop 9:00 10:00
4    Coffee break 10:00 10:15
5    Chapter 11 – Corrective Actions 10:15 11:15
6    Corrective Actions workshop 11:15 12:00
7   Lunch Break 12:00 1:00
Chapter 12 – Approach to the Audit 1:00 1:30
9    Course Conclusions and Student Feedback 1:30 2:00
10    Exam 2:00 4:00

Click here to launch our Course Registration Form.

FAQs - Concentric's TS 16949 Lead Internal Auditor Course

Why our TS Internal Lead Auditor Course is the Best

 

Instructors are Glenn Schnauber and Jim Thompson.  Glenn is the Super Lead Auditor for Bureau Veritas and preferred instructor for Cummins' auditors.  Jim Thompson is an accredited QMS Lead Auditor through RABQSA and QMI-SAI Global.  The instructors have a combined automotive work experience of over 35 years.

  • Is the course a "TS 16949 Certified" course? No - There is no 1st or 2nd party accredited auditor class for TS.  There is only one certified course for TS (3rd party) and only one service provider in the country (Plexus).  Furthermore, you can't simple go and take this course and exam.  You have to be a 3rd party auditor and be sponsored/selected by an accredited registration body for TS.  This course is quite expensive and would only be applicable if you were planning a long road of audits in order to work as a registration auditor.
  • There are RABQSA accredited courses for ISO 9001:2008 that traditionally annotate "with automotive requirements", but you should never see a course that claims to be an "accredited" or "certified TS 16949 lead auditor".
  • Our TS 16949 Internal Lead Auditor class meets requirements well beyond the RABQSA course material by complying with Ford and GM internal auditor training requirements.
  • We do not waste a full day discussing the requirements that are only applicable to 3rd party registration auditors.  That is not our target audience.  Our goal is to focus on presenting value-added findings to your leadership team using the automotive process approach.
  • Our material is always the most up-to-date.  We do not print bulk amounts of binders.  We update our materials constantly so that our students have the latest information, tools and techniques in the market.  We print course materials once the final headcount for the course has been determined.
  • What is the advantage to RABQSA if we are not going outside, if any?  Unless you are going outside of the company to audit as a profession, there is no advantage.  Our course costs less, focuses on the needs on internal auditors in the automotive industry and allows for direct interaction with the instructors before and after the training week is complete.

Should you have any additional questions, feel free to contact me at jim.thompson@cmsicharleston.com or 843.469.8279.

To register for the April 11-14 class, visit:  http://cmsicharleston.com.  Note: The hotel price goes up after March 11th, so register early to get our block room reduced rate at $149/night.  Registration is simple as we take MasterCard, Visa, American Express and Discover.

Problem Solving Workshop

Concentric offers a state-of-the-art Problem Solving Workshop that can be used to both train employees on problem solving tools/methods while also solving the organizations most troublesome problems.  This is an outline for the 40-hour workshop:

 

Outline for Team Problem Solving Workshop

1.    The PDCA Cycle 
2.    Form a Team 
    a.  Who should be on the team?
    b.    How the team should be organized
    c.    The Team Leader
    d.    Responsibilities of team members
    e.    Consequences if this step is skipped
3.    Define the Problem 
    a.    Using the 5W2H method
    b.    Tools to use
    c.    Determining if the problem is related to measurement (MSA) or process 
    d.    Consequences if this step is skipped
4.    Containment Action 
    a.    Protecting the customer
    b.    Validating the action
    c.    Verify that the containment action works
    d.    Consequences if this step is skipped
5.    Find the Root Cause: Tools and Techniques 
    a.    Tools to use (Ishikawa “Fishbone” Diagram, Brainstorm & Rank)
    b.    The 5 Why’s - Ask why five times
    c.    Is/Is Not Tool
    d.    Consequences if this step is skipped
6.    Corrective Action 
    a.    Action, responsibility, due date
    b.    Verify that the corrective action effectively addresses the cause(s)
    c.    Improve the quality system by looking at all aspects of the quality system 
    d.    Consequences if this step is skipped
7.    Evaluate effectiveness & Corrective Action Impact 
    a.    Monitor/Evaluate long-term effectiveness
    b.    1st Piece verification + Last-off comparison
    c.    Process audits
    d.    Application of actions taken to similar products or processes
    e.    Consequences if this step is skipped
8.    Preventive Action 
    a.    What is preventive action (vs. corrective action)?
    b.    Preventive action tools & techniques
    c.    Use of C&E Matrix to prioritize by highest risk
    d.    Deep dive into FMEA
9.    Management Review 
    a.    How to structure a follow up meeting
    b.    Reporting the status of Corrective & Preventive Action
    c.    What should management review?
    d.    Consequences if this step is skipped
10. Improving the Problem Solving Process
    a.    Using PDCA to improve the Team-based problem solving process
    b.    TGR/TGW Analysis
    c.    Evaluating the tools & techniques used
    d.    Reporting results to top management
    e.    Evaluating management commitment
    f.     Updates to procedures
    g.    Identification of new training & competency needs
    h.    Other resources needed for continual improvement

Problem Solving Workshop

Concentric offers a state-of-the-art Problem Solving Workshop that can be used to both train employees on problem solving tools/methods while also solving the organizations most troublesome problems.  This is an outline for the 40-hour workshop:

 

Outline for Team Problem Solving Workshop

1.    The PDCA Cycle 
2.    Form a Team 
    a.  Who should be on the team?
    b.    How the team should be organized
    c.    The Team Leader
    d.    Responsibilities of team members
    e.    Consequences if this step is skipped
3.    Define the Problem 
    a.    Using the 5W2H method
    b.    Tools to use
    c.    Determining if the problem is related to measurement (MSA) or process 
    d.    Consequences if this step is skipped
4.    Containment Action 
    a.    Protecting the customer
    b.    Validating the action
    c.    Verify that the containment action works
    d.    Consequences if this step is skipped
5.    Find the Root Cause: Tools and Techniques 
    a.    Tools to use (Ishikawa “Fishbone” Diagram, Brainstorm & Rank)
    b.    The 5 Why’s - Ask why five times
    c.    Is/Is Not Tool
    d.    Consequences if this step is skipped
6.    Corrective Action 
    a.    Action, responsibility, due date
    b.    Verify that the corrective action effectively addresses the cause(s)
    c.    Improve the quality system by looking at all aspects of the quality system 
    d.    Consequences if this step is skipped
7.    Evaluate effectiveness & Corrective Action Impact 
    a.    Monitor/Evaluate long-term effectiveness
    b.    1st Piece verification + Last-off comparison
    c.    Process audits
    d.    Application of actions taken to similar products or processes
    e.    Consequences if this step is skipped
8.    Preventive Action 
    a.    What is preventive action (vs. corrective action)?
    b.    Preventive action tools & techniques
    c.    Use of C&E Matrix to prioritize by highest risk
    d.    Deep dive into FMEA
9.    Management Review 
    a.    How to structure a follow up meeting
    b.    Reporting the status of Corrective & Preventive Action
    c.    What should management review?
    d.    Consequences if this step is skipped
10. Improving the Problem Solving Process
    a.    Using PDCA to improve the Team-based problem solving process
    b.    TGR/TGW Analysis
    c.    Evaluating the tools & techniques used
    d.    Reporting results to top management
    e.    Evaluating management commitment
    f.     Updates to procedures
    g.    Identification of new training & competency needs
    h.    Other resources needed for continual improvement