Module 2 - The Importance of Systems
This module discusses the importance of a systematic approach to managing your business. We also review the role of leadership, how the needs of "interested parties" have changed, the concept of a concentric management system and keys to a successful QMS deployment.
Training Resources and Certification
Student Binder with Full Presentation and Extra Material
Download Link
Concentric Resources
ISO9001:2015 Resources: http://www.concentricglobal.co/iso90012015
Blog: http://www.concentricglobal.co/blog/
12-Tools for the Ultimate Management System
YouTube Channel: Concentric Global
Other Key Links and References
Dr. Atul Gawande's TED Presentation
IATF: http://www.iatfglobaloversight.org/
AIAG: http://www.aiag.org/
ISO: http://www.iso.org/iso/home.html
Student Feedback and Voice of the Customer (VOC)
Course Feedback Survey: https://goo.gl/forms/gIvbltetoyWhbfej2