free

ISO 9001 & Six Sigma Infographic

Certification and maintenance of ISO-based management systems (i.e. ISO 9001, 14001, etc.) is often a requirement for doing business with certain customers and sectors. While many organizations struggle to find value with respective their certification efforts, those that use international standards in conjunction with improvement tools such as Six Sigma and APQP wonder how they could have ran a business without a formal management system. Each organization must use the requirements and guidelines of various tools and methods that are most suitable to their own unique vision.

Visual communication through ISO 9001 & Six Sigma Infographic

The fine folks at Midlake Products up in the Buckeye state ("O.H.I.O." ...while moving your arms to form the letters, of course), have shared with us their ISO 9001 & Six Sigma Infographic. This visual tools is used at Midlake to outline how their operations, as well as other manufacturers, can grow their business by adopting quality practices and standards. We hope you enjoy this visual aid. Special thanks to Jim Moore for passing this illustration along for us to share with our readers.

ISO 9001 & Six Sigma Infographic

We are eager to receive feedback on the use of this infographic or other visual communications tools that you believe are of value. Comment below with a link on where our readers can find these additional tools. Perhaps you have a tool, blog or other message that you would like us to share with our readers in an upcoming blog? Contact us at info@cmsicharleston.com.

For more information about the ISO 9001 & Six Sigma Infographic or Midlake Products, visit them online at www.midlake.com.

Quality Minds Online Prep Courses

Quality Minds Video Training

Quality Minds is an online training series presented by Concentric. These courses are designed for professionals aspiring to pass a certification exam given by the American Society of Quality (ASQ). After successfully completing a course, you will better understand the body of knowledge required for successfully completing the exam. This will allow you to apply a wide range of quality tools and concepts to your individual work situation.

This online course is an on-demand course where you study at your own pace. Each module contains a subject matter video with narration from Stephen Deas. Stephen is a Concentric Subject Matter Expert that was certified as a Quality Engineer in 1991 and a Six Sigma Black Belt in 2003.

Currently these courses are free to those willing to give feedback on the course materials regarding content and logistics on how the course materials should be distributed. Register below.[ezcol_1quarter]

CSSBB Course Image

Eventbrite - Certified Six Sigma Black Belt Online Prep Course

[/ezcol_1quarter] [ezcol_1quarter]

CSSGB Course Image

Eventbrite - Certified Six Sigma Green Belt Online Prep Course

[/ezcol_1quarter] [ezcol_1quarter]

CQE Course Image

Eventbrite - Certified Quality Engineer Online Prep Course

[/ezcol_1quarter] [ezcol_1quarter_end]

CQA Course Image

Eventbrite - Certified Quality Auditor Online Prep Course

[/ezcol_1quarter_end]

ISO 9001:2015 May Webinar is now posted

Quality Professionals are invited to attend an open forum on expected changes to the ISO 9001:2015 International Standard. This forum is part of a series of updates from Charleston area subject-matter experts aimed at assisting organizations in their preparation of the upgrade to the new standard. The panel of experts will include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on various industry specific (ISO/TS 16949, AS9100, ISO 27001 and ISO 14001).

Risk-Based Thinking with ISO 9001:2015

Risk Based Thinking with ISO 9001 2015, AS9100, riskIts projected that starting late 2015 many organizations (thru the quality professional) face the prospect of installing a risk management process into their ISO 9001:2015 quality management system. There are several questions to be answered: [bulletlist]

  • What is risk-based thinking?
  • How extensive does it have to be?
  • How much more work will this be?
  • Could I do this quick enough?
  • How do I get started?

[/bulletlist]

How extensive does it have to be?

Risk-based thinking will be new for ISO 9001:2015. In the aerospace industry, risk-based thinking has been required as a part of the AS-series of standards for years. The federal government and NASA also have standards addressing risk management. The AS9100 standard does not specify how to implement a risk management process.

How much more work will this be?

Actually, risk-based thinking could prove to be a very valuable process for your company. Risk entails a probability and impact of a loss or gain. Some useful risk publications include:

[bulletlist]

  • ISO 31000:2009, Risk management – Principles and guidelines, provides principles, framework and a process for managing risk.
  • (Sept, 2012). NIST Special Publication 800-30 revision 1: Guide for conducting risk assessments.
  • Project Management Institute. (2013). A guide to the project management body of knowledge (PMBOK Guide
  • Prichard, C., & Tate, K. (2013). The risk management memory jogger.
  • ISO Guide 73:2009, Risk management - Vocabulary complements ISO 31000 by providing a collection of terms and definitions relating to the management of risk.
  • ISO/IEC 31010:2009, Risk management – Risk assessment techniques focuses on risk assessment.

[/bulletlist]

Can I do this quick enough?

Get started now! There have been some articles on risk-based thinking in Quality Progress (ASQ magazine). See Palmes, P. (Sept 2014). “A new look: 15 things you must know about the upcoming ISO 9001 revision”. Also, there are opportunities to network with experts through ASQ section meetings and through webinars.

How do I get started?

Seek advice from your Registrar about how they are directing their auditors to assess risk. You may want to write a new risk management procedure containing the concepts and body for a risk-based thinking process. It should follow the steps of the standard you want to use, such as NIST SP80-31. (The NIST standard and NASA procedures/ standards are free to the public.)

There will be more blogs on details of risk-based thinking to follow. Of course, Concentric is in place to be the external resource for you to succeed in implementing a good risk-based thinking process. For Glenn's full article register for our upcoming ISO 9001:2015 Forum - January Webinar. You can get update on all the changes including risk-based thinking. Register online here.

7-Day Quality Challenge: Win a Ticket to ASQ Charleston's Lowcountry Quality Conference

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person. Lowcountry Quality Conference

So, here's what we're doing. It's a 7-Day Quality Challenge! And the details are:

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

White Paper: Strategic Planning

Download our latest White Paper Keys to Competitiveness using Strategy. In this paper you will learn the tools to begin to developing an organization strategy plan and use it as a foundation for setting your organization up for success. Here is an excerpt:

How important do you feel planning is to remain competitive? Do companies routinely take time to plan? Typically…no. (Ain’t nobody got time for that!) It is far more exciting to be reactive – to be the hero that solves the problem at the time of crisis. Whatever adrenaline rush you get from this, it is a poor way to run a business. Many of your competitors ARE planning. This puts you at a distinct disadvantage. However there are some companies are not planning. So applying this discipline gives you the competitive advantage over others.

It all starts with strong leadership.

Great leaders inspire others to greatness. They get more energy and creativity from their staff than complacent managers. They help create vision, urgency, discipline, and accountability – many keys to successful strategic planning. Leadership is needed for strategic plan development, strategic plan implementation, and strategic plan systematization.

You need to ask yourself this one question… Are you a strong leader that is ready for the strategic planning processes? 

To read the entire White Paper: Keys to Competitiveness Using Strategy you can download it here.

Forum on changes to ISO 9001:2015

Calling all Quality Professionals | Forum on Changes to ISO 9001:2015

Quality Professionals from Charleston, SC and the surrounding region are invited to attend an open forum on expected changes to the ISO 9001:2015 International Standard. This forum will be the first in a series of updates from local subject-matter experts aimed at assisting regional organizations in their preparation of the upgrade to the new standard. The panel of experts will include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on various industry-specific standards (ISO/TS 16949, AS9100, ISO 27001 and ISO 14001).

Let the voice of your organization be heard

We will also be joined by Denise Robitaille, core member of the United States TAG (Technical Advisory Group) to discuss the latest Committee Draft, global feedback thus far and the next steps in the updating process. Her participation in this forum also allows each participant to voice their questions, comments or recommendation related to proposed changes.

AGENDA
8:30am    Check-in & Networking (Light breakfast buffet included)
9:00am    Introduction
9:15am     Keynote presentation by Denise Robitaille from US TAG
10:00am  Overview of significant changes
10:15am   Industry-specific breakout sessions
11:00am  Participant Voice of Customer (VOC) feedback for US TAG
11:15am   Recommendations for action moving forward
11:30am  Adjourned (end of forum in conference space)
Noon        Lunch discussion with panelists (interested attendees are invited to an open lunch at their own expense in the restaurant)
 
LOCATION
Harbor Breeze (next to Omar Shrine Temple)
176 Patriot's Point Blvd
Mount Pleasant, SC 29464
(843) 606-2110
 

Denise Robitaille HeadshotAbout the Keynote Speaker:  Denise Robitaille is the author of The Corrective Action Handbook and The Management Review Handbook, as well as numerous articles on quality. She is a consultant, writer and trainer.  Denise is also a RAB Certified Lead Assessor and CQA.  Much of her work involves assisting companies implement and maintain ISO 9001 systems.  An international speaker, she has given talks on a variety of quality issues. Denise is a member of the executive committee of ASQ Boston Section and an instructor for the ASQ Boston Education Program. Her work has encompassed companies in a variety of markets, including machine shops, printed circuit board industries, bio-pharmaceutical devices, packaging industry, distributors, navigational instrumentation, and power transmission manufacturing. She holds a Bachelor’s Degree from the University of Massachusetts at Amherst. Eventbrite - ISO 9001:2015 Forum

ISO 9001:20XX Forum

SAVE THE DATE | Friday, August 23rd, 2013

Concentric will host a panel of experts to discuss potential changes to come with the next release of ISO 9001, expected sometime in 2015. The panel of experts will also include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on different industry standards.

We will also be joined by a core member of the United States TAG (Technical Advisory Group) to discuss the latest Committee Draft, global feedback thus far and the next steps in the updating process.

Stay tuned and save the date. This event will be free of charge and include refreshments and a light breakfast.

Kind regards,

Jim Thompson, President - Concentric Management Systems, Inc.

p.s. To read more about some of the initial significant changes, read our latest blog here: acommoncenter.com/iso-9001_20xx

BOGO Summer Special on Training Courses!

Summer BOGO Special 2013BOGO Summer Special!

Any Public Training

Register Before 6/27

Summer is well on its way and with things heatin' up we thought it was a good time to run a summer special. And not just any old summer special. A BOGO summer special! What's a BOGO? Buy one, get one free. Yep, FREE!

Register for any 2013 Public Training Course from now until June 27th at 7pm and you can send a second person for FREE. No strings attached and no hoops jump through. Just register you and someone else for any 2013 Public Training Course and enter the promo code BOGO2013.

Our next course is coming up in August and it will be here before you know it. So register now while you can get this great deal. You visit our Trainings page to register or here is a listing of all our upcoming trainings.

August 27-30 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Charleston, SC

August 27-30 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Columbus, IN

September 26-27 ISO/TS 16949:2009 Standard Overview for Process Owners (16 hours) Charleston, SC

October 8-11 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Charleston, SC

October 22-25 AS9100C Lead Internal Auditor Training (32hrs) Charleston, SC

November 4-8 Problem Solving Workshop (32hrs) Charleston, SC

November 12-15 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Columbus, IN

You can see our full list of offerings on our website at acommoncenter.com/what/trainings/. This deal won't come around again so you need to register before 7pm on June 27th. And don't forget to tell your colleagues about this deal!

And while we are on the subject of FREE. Don't forget to check out our FREE resources on acommoncenter.com

ASQ Lowcountry Quality Conference 2013 & Management System Architect

The 12-Piece Blueprint This past week was a very successful week indeed - full of signs of spring and new opportunities. A major catalyst of our excitement to bring Concentric's story to the Charleston community was the ASQ Lowcountry Quality Conference organized by our local ASQ Section 1122 volunteers. This 2-day conference featured an amazing array of speakers and Quality Professionals who gave attendees their foresight into the future commercial needs of the region. In addition to the great line-up of speakers from various industries across the spectrum, nearly half of the participants were treated to an extended tour of the new Boeing South Carolina campus. It is rare to hear a planning committee genuinely pumped up after the conference ended saying , "Count me in for planning this thing in 2014!" This statement, above all other metrics, was the most impressive indicator of a successful conference with a bright future in 2014.

Concentric was well represented during the conference. It was jokingly stated at various points throughout the conference that "Concentric has provided 7 speakers - 2 actual guest speakers, 1 on standby as a contingency plan and 4 audio speakers. (We donated our A/V equipment.) Robert Jenkins spoke about the leap that is required for an organization to jump from ISO 9001 certification to AS9100C - the latest aerospace quality management system international standards - while I spoke about a new concept I refer to as "The Management System Architect".

The Management System Architect uses stories and real life examples to introduce change agents to simple tools for the purpose of visualizing activities that take place within an organization. Like a traditional architect, the Management System Architect must put together components that ultimately satisfy the needs and expectations of the customer. Unlike a traditional architect, the Management System Architect is challenged with managing elements of an organization that can not be seen by the naked eye. Rather than physical components such as lumber, hardware and fasteners, the Management System Architect must use simple documents such as flowcharts, maps and other visual representations of action to illustrate how activities within an organization fit together.

The Management System Architect

Throughout the next several months, I encourage you to stay tuned to the progress of my first attempt at authoring a real book. The end product will be a book and a workbook. The book will be an in-depth roadmap for management system implementers and process owners on how to use twelve tools over the course of twelve months. These tools will guide "architects" as they build the fundamental framework of organizational flow and interactions. The accompanying workbook will be a supplement of dozens of downloadable tools and templates allowing you to customize the tools to fit the functions and branding of your specific operations.

We are all extremely busy. Writing a book has been on my bucket list since my mid 20's. Although I failed to make that goal by 30, there is still time to write a book by the time I'm 40. (Dr. Leah Jackman-Wheitner reminded me that just because I missed the 30-year mark, that doesn't give me an easy way out. "There's still plenty of time to write your dang book!") Like any good engineer, having deadlines, metrics and a good plan is what will drive my behavior. By adding accountability to the formula, there is nowhere to hide. I'm asking for your participation. I'd like you to help me by being my accountability partner.

Here are the major milestones: May 17th, 2013 - Management System Architect Toolbox featuring 55+ tools & templates (eWorkbook) May 31st, 2013 - Management System Architect Toolbox (Hardcopy Workbook) June 28th, 2013 - Free Chapter available for download to our blog subscribers November 30th, 2013 - Completion of First Edition of The Management System Architect (eBook) December 21st, 2013 - The Management System Architect Bundle (Hardcopy Book & Workbook with download code for eBook & eWorkbook)

As our gift to you as a subscriber, here is a link my ASQ Conference slideshow: Http://www.acommoncenter.com/architect

Do you know someone else that may be interested in following my progress? Simply forward this blog post and ask them to subscribe here: http://eepurl.com/f0Swn

And the Winner is...

Congratulations Glenda Montgomery of Charleston, SC!

Glenda Montgomery

 

Glenda Montgomery Quality Assurance/Continuous Improvement/Certified Six Sigma Master Black Belt/Project Management Professional Charleston, SC

 

 

 

Thank you everyone for following and submitting answers! We had a great time getting all the answers and hearing from everyone. Here are all the questions and answers:

1. Why can’t investigators start root cause analysis steps for the missing Malaysian Flight 370? The problem has not yet be defined... or identified. You have to know what the problem is before finding a root cause(s).

2. What does PDSA mean? Plan, Do, Study, Act

3. Which two international standards does ISO 19011 support? ISO 9000 Quality Management and ISO 14000 Environmental Management

4. ISO/TS 16949 is frequently referred to as “TS”. What does TS mean in TS 16949? Technical Standard

5. What does FMEA mean? Failure Mode and Effects Analysis

6. Complete this sentence. “A problem well stated is a problem half _____ .” - Charles F. Kettering Solved

7. Which SC-based automotive OEM just announced a $1 billion investment in expanding? BMW. You can read about here.

The Charleston Section of ASQ (American Society for Quality) will hold its annual quality conference on April 24th & 25th. The Lowcountry Quality Conference is a fun, local, 3-day event aimed at improving the quality of your products and/or services. The conference consists of a blend of technical workshops, 3 options for an in-depth tour of some of the best of Charleston, social networking events, and talks from some of the most profound quality practitioners in the world. This year features a dozen talks and/or workshops, 3 VIP Tours at the new Clemson SCE&G Wind Power Turbine Testing facility, Charleston Water Systems Treatment facility and Carnival Fantasy tour & luncheon. The Keynote will be given by Dr. George Benson, President of the College of Charleston and long-time quality supporter through his membership on the board of directors of The Foundation for the Malcolm Baldrige National Quality Award. This year's theme is Quality in Practice and will give attendees an opportunity to learn how quality practices can improve their organizations bottom line.

For more information about attending any portion of this years Lowcountry Quality Conference, visit http://asqcharleston.org or call 843.469.8279.

Quality Challenge: Day 7 Question

Quality Trivia Challenge Day 7 Question

 

Which SC-based automotive OEM just announced a $1 billion investment in expanding?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 6 Question

Quality Trivia Challenge Day 6 Question

 

Complete this sentence. “A problem well stated is a problem half _____ .” - Charles F. Kettering

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 5 Question

Quality Trivia Challenge Day 5 Question

 

What does FMEA mean?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 4 Question

Quality Trivia Challenge Day 4 Question

 

ISO/TS 16949 is frequently referred to as “TS”. What does TS mean in TS 16949?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 3 Question

Quality Trivia Challenge Day 3 Question

 

Which two international standards does ISO 19011 support?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 2 Question

Quality Trivia Challenge Day 2 Question

 

What does PDSA mean?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 1 Question

Quality Trivia Challenge Day 1 Question

 

Why can’t investigators start root cause analysis steps for the missing Malaysian Flight 370?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

7 Steps to Having the Best Year Ever

7 Steps to Having the Best Year Ever

Around this time every year, I take a few hours to begin my month-long+ process of reflecting on happenings and results that went right and wrong during the current calendar year.  Do I have the things I wanted to have?  Did I do the things I wanted to do?  Did I become or remain the person that I aimed to be?

The best way for me to evaluate this at the highest level is to review the top priorities I set for myself for the year.  Every year, I come up with a "theme" that is easy for me to write down and, more importantly, easy for me to recall on a regular basis.  In 2009, the theme was "The Year of the G" - girls (my wife and daughters), guitar and golf.  In 2012, the theme as been "Steep Trajectory" - quick improvements in my health, spiritual leadership in my family, personal finances and business development.

Step #1 - Creating a theme or strategy for the year is the starting point of defining and realizing your dreams.  Visualize yourself at the end of 2013 and try to capture as many details in this visualization as possible.  One great example and short exercise that is quick, simple and a lot of fun is to answer the following questions about how December 2013 looks in your dreams:

  • What do you look like in a year from now?  Are you better dressed, thinner, have that mole removed?
  • What daily habits - good and bad - will be different?  More days at at the gym that year?  Less time behind a computer?
  • Is your life more balanced than it is currently?
  • How much time and energy have you spent in helping others?
  • How active have you been in your child's life as a parent, volunteer, mentor and role model?

This morning, as I begin my visualization and commitments to 2013, I have started Step 1 by printing off an annual calendar with a monthly view.  Success in realizing your dreams is to break the dream down into actionable steps that can be taken daily, weekly, monthly or quarterly.  I often refer to this as a "Goal Converter".  See examples of how this can be applied to your organization in the Goal Converter blog from June 23, 2011 - http://cmsicharleston.com/2011/06/23/goal-converter from June 23, 2011.

Step #2 - Once you've defined the top 3-5 high level goals for 2013, print out this 2013 Calendar - Monthly View and write in the tactical steps needed to realize your goals.  Start with the simple stuff in order to gain momentum.  Here are some examples:

  • January 15th and July 15th - Schedule dentist appointments
  • Monthly budget review (pick the day that works best for you)
  • Schedule "Dude's Weekend" camping trip for the weekend after Labor Day
  • Document key birthdays, anniversaries and other events
  • Vacation planning - especially MANY MINI vacations throughout the year such as short hikes, camping, festivals, etc.

Step #3 - The next step is to keep this paper copy of the year's plan in front of you as an evergreen rough draft.  Pin it to the board near your desk or carry it in your laptop bag.  Once plans and specific dates are a bit more locked into place, enter these key events and tasks into your favorite electronic program.  I would personally recommend Google Apps in order to manage your calendar, task list, share invitations, organize email, etc.

Step #4 - Take 10-15 minutes every Friday afternoon and again on Sunday evenings to visualize the week ahead.  If you have not already, ensure you have moved all unfinished tasks to the following week.  Add new tasks to the list for the upcoming week.  By visualizing the week ahead and having a method to capture the never-ending number of to-do's, you will minimize the anxiety that can often be associated with the Sunday evening panic.

Step #5 - Take 10-15 minutes every morning to visualize your day.  I call this TWS or "Thoughts While Shaving".  Once you get into the office, or as you sit down for your money cup of coffee, ensure your daily tasks are captured and prioritized.  Make sure you include tasks outside of work such as picking up the kids, hitting the gym, picking up your dry cleaning or calling a friend.  NOTE:  Whatever you do, avoid starting your day off by checking email.  Sure, email is important.  But by starting you day with email, you allow the demands of others or irrelevant distractions to control your day.  Lock in your daily plan, begin working on critical tasks, then check emails.

Step #6 - Reward yourself for closure of individual tasks.  What works well for me is to create an empty box by each task.  Once that task is complete, I check it off.  I then go onto my Google Calendar and mark the electronic task box with a check.  I absolutely LOVE to check the box!

Step #7 - Take the time each week/month/year to go back and review all of the boxes that were checked - signifying the individual steps you took to realize your goals.  Too often (and I'm extremely bad about this), we focus on what we did NOT get done.  We do not take the time to appreciate what WAS done.  Imagine your parents doing this to you.  Don't do it to yourself.  Take the time to celebrate, study, learn and improve.

Thank you for reading this blog.  As a reward, here is a free download:  2013 Calendar - Monthly View (Editable Version)

All the best in the New Year!
-JRT

"Of all our human resources, the most precious is the desire to improve." - My latest fortune cookie