Audit Blog

Standard Blitz

Want a quick exercise for initial auditor training or a refresher for your veteran audit team members? This quick and simple "ISO scavenger hunt" will help your auditors quickly locate key requirements. Exercise:  In a small group, locate each of the following requirements or keywords in ISO 9001 & ISO/TS 16949.  Record the number of times the keyword is mentioned, the clause numbers and the title/description on easel pads. It is also recommended that you record all of these findings using the table of contents in the front of your standard.

Standard Blitz Table

 

 

 

 

EXERCISE ANSWER KEY

DOCUMENTED PROCEDURES (7)
*4.2.1/4.2.2 (mentions requirements)
Control of Documents (4.2.3)
Control of Records (4.2.4)
Training (6.2.2.2)
Internal Audits (8.2.2)
Control of Nonconformities (8.3)
Corrective Action (8.5.2)
Preventive Action (8.5.3)
 
RECORDS (26)
*Several mentions of record in general prior to 4.2.3)
4.2.3.1 - Engineering specification changes
5.6.1 - Management review records
6.2.2 (e) - Education, training, skills & experience
7.1 (d) - Product & realization processes evidence (plan vs. actual)
7.2.2 - Product requirements review (feasibility)
7.3.2 - Design & development input
7.3.4 - Design & development review
7.3.5 - Design & development verification
7.3.6 - Design & development validation
7.3.7 - Design & development changes
7.4.1 - Supplier evaluations & actions
7.5.2 - Validation records
7.5.3 - Product identification & traceability
7.5.4 - Lost, damaged or unusable customer property
7.6a - Basis for calibration (in case of no standard method)
7.6 (under e) - Calibration & verification records
7.6.2 - Calibration & verification records
8.2.2 - Internal audit records
8.2.3.1 - Significant process events
8.2.3.1 - Records of effective dates of process changes
8.2.4 - Product conformity & person(s) releasing records
8.3 - Nonconforming material (nature, actions, concessions)
8.3.4 - Expiration date or quantity authorized under concession
8.5.2 - Results of corrective actions
8.5.2.4 - Records of rejected product test/analyses
8.5.3 - Results of preventive actions
 
EFFECTIVE(NESS)(LY) (ISO = 26 & TS = 36)
0.2 – Introduction - Process approach (twice)
0.2c – Introduction - Process approach
0.3 – Introduction - Relationship with ISO 9004
1.1b - Scope - General
4.1 – General requirements
4.1c – General requirements
4.2.1d - Documentation requirements – general
4.2.4 – Control of records
5.1 – Management commitment
5.1.1 – Process efficiency
5.3b – Quality policy
5.5.3 – Internal communication
5.6.1 – Management review – General
5.6.3a – Management review – Review output
6.1a – Provision of resources
6.2.2c – Competence, awareness & training
6.3.1 – Plant, facility & equipment planning (& Note)
7.2.3 – Customer communication
7.3.1 – Design & development planning
7.4.1 – Purchasing Process (Note 2)
7.5.1.4 – Preventive & predictive maintenance (twice)
7.5.1.8 – Service agreement with customer
8.1c – Measurement, analysis & improvement – general
8.2.2b – Internal audit
8.2.2.2 – Manufacturing process audit
8.2.3 – Monitoring & measurement of processes (Note)
8.2.3.1 - Monitoring & measurement of manufacturing processes
8.4 – Analysis of data (twice)
8.5.1 – Continual improvement
8.5.2f – Corrective action
8.5.2.4 – Rejected product test/analysis (Note)
8.5.3e – Preventive action
 
EFFICIENT(CY) (3) – None in ISO 9001, but 3 in ISO/TS 16949
 5.1.1 - Process efficiency
 7.5.1.4 - Preventive and predictive maintenance
 8.2.1.1 - Customer satisfaction — Supplemental
 
CUSTOMER SATISFACTION (9)
0.2 - Introduction - Process approach (twice)
1.1b - Scope – General
5.2 - Customer focus
5.6.1.1 - QMS performance
6.1b - Provision of resources
8.2.1 - Monitoring & Measurement – Customer satisfaction
8.2.1.1 - Customer Satisfaction - Supplement
8.4a - Analysis of data
 
BUSINESS PLAN (2)
5.4.1.1 - Quality objectives - Supplemental
5.6.1.1 - Quality management system performance
 
MANAGING COSTS & RISKS (0)
None in 9001 however… ISO 9004, Introduction – General (0.1)
 
COST (5)
3.1.9 - Premium freight
5.6.1.1 - Quality management system performance
7.3.2.1 - Product design input
7.3.4.1 - Manufacturing process design input
7.3.4.1 - Monitoring (Note)
 
RISK (7)
0.1a - Introduction - General
0.4 - Compatibility with other management systems
6.4.1 - Personnel safety to achieve conformity to product requirements
7.2.2.2 - Organization manufacturing feasibility
7.3.1.1 - Multidisciplinary approach
7.3.2.2 - Manufacturing process design input
7.3.4.1 - Design & development review - Monitoring
 

TSLA August 2013

TWO Sessions August 27-30, 2013  |  Columbus, IN & Charleston, SC

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs):  $1495*

SummerSpecialThe courses will be held at the new Harbor Breeze on Patriots Point in beautiful Mt. Pleasant, SC (Charleston). Students attending our Indiana course will be catered to by our great friends - who always receive outstanding hospitality reviews - at Tre Bicchieri in downtown Columbus.

Register online here or by calling 843.469.8279.

Description:   This advanced internal auditing course caters to the full spectrum of auditor responsibilities – from process auditing to audit program management. This course will teach you the fundamental tools necessary to conduct audits using the automotive process approach while providing vital strategic information to top management. Case studies and scenarios make this course fun. If you are looking for a Lead Auditor course for internal processes or supplier quality development, look no further. This course is for you. NEW: We will also discuss the CD1 draft of the proposal ISO 9001:2015 standard and it's potential effects on your management system implementation.

Designed for:  Audit Program Managers, Lead Auditors, Advanced Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Quality Directors, Continuous Improvement Managers, Organizational Development Directors, Management Representatives

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length:  4 days/32 hours   CEUs:  3.2    A certificate will be given upon successful completion of all course requirements.

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE!  Promo Codes: 2for3 for multi-student early registration

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach.  CVs/Resumes can be provided upon request at any time. Register online here, contact us by email at info@cmsicharleston.com or by calling 843.469.8279.

Day 1
▪    Introduction & Welcome
▪    Gathering of Student Goals & Expectations (CSRs)
▪    Overview of ISO 9001 & ISO/TS 16949 – Part I
▪    Selling QMS to Top Management
▪    The Automotive Process Approach
▪    Overview of ISO 9001 & ISO/TS 16949 – Part II
 
Day 2
▪    Use of Turtle Diagrams for Process Mapping
▪    ISO/TS 16949 Requirements – Clause 4.0, Quality Management System
▪    ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
▪    ISO/TS 16949 Requirements – Clause 6.0, Resource Management
▪    Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
 
Day 3
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
▪    ISO/TS 16949 Requirements – Clause 8.0, Measurement, Analysis & Improvement
▪    Audit Objectives & Auditor Attributes
▪    Process Auditing Breakout
▪    Writing Audit Findings – NCRs & OFIs
 
Day 4
▪    Reporting Audit Findings
▪    CAPA – Corrective Action & Preventive Action
▪    Closing Out Audit Findings
▪    Closing the Audit Cycle
▪    Evaluating Audit Effectiveness
▪    Final Review/Q&A
▪   Student Goals & Expectations (Reviewed)
▪   Course Examination
 

BREAKING NEWS: Boeing is coming to Charleston

Boeing announced late today that they will bring their 2nd 787 Assembly line plant to North Charleston. This is outstanding news for the Charleston area. Early expectations of direct employment needs are around 1200-1300. The additional supplier relocations, contingency workers and immediate construction needs will certainly require the hands of thousands within the lowcountry.

Approximately 55 airlines have years of back-orders associated with the 787 airplane.

"Establishing a second 787 assembly line in Charleston will expand our production capability to meet the market demand for the airplane," said Jim Albaugh, President & CEO of Boeing Commercial Airplanes. "This decision allows us to continue building on synergies we have established in South Carolina with Boeing Charleston and Global Aeronautica."

-JRT