Fun Blog

7-Day Quality Challenge: Win a Ticket to ASQ Charleston's Lowcountry Quality Conference

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person. Lowcountry Quality Conference

So, here's what we're doing. It's a 7-Day Quality Challenge! And the details are:

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Standard Blitz

Want a quick exercise for initial auditor training or a refresher for your veteran audit team members? This quick and simple "ISO scavenger hunt" will help your auditors quickly locate key requirements. Exercise:  In a small group, locate each of the following requirements or keywords in ISO 9001 & ISO/TS 16949.  Record the number of times the keyword is mentioned, the clause numbers and the title/description on easel pads. It is also recommended that you record all of these findings using the table of contents in the front of your standard.

Standard Blitz Table

 

 

 

 

EXERCISE ANSWER KEY

DOCUMENTED PROCEDURES (7)
*4.2.1/4.2.2 (mentions requirements)
Control of Documents (4.2.3)
Control of Records (4.2.4)
Training (6.2.2.2)
Internal Audits (8.2.2)
Control of Nonconformities (8.3)
Corrective Action (8.5.2)
Preventive Action (8.5.3)
 
RECORDS (26)
*Several mentions of record in general prior to 4.2.3)
4.2.3.1 - Engineering specification changes
5.6.1 - Management review records
6.2.2 (e) - Education, training, skills & experience
7.1 (d) - Product & realization processes evidence (plan vs. actual)
7.2.2 - Product requirements review (feasibility)
7.3.2 - Design & development input
7.3.4 - Design & development review
7.3.5 - Design & development verification
7.3.6 - Design & development validation
7.3.7 - Design & development changes
7.4.1 - Supplier evaluations & actions
7.5.2 - Validation records
7.5.3 - Product identification & traceability
7.5.4 - Lost, damaged or unusable customer property
7.6a - Basis for calibration (in case of no standard method)
7.6 (under e) - Calibration & verification records
7.6.2 - Calibration & verification records
8.2.2 - Internal audit records
8.2.3.1 - Significant process events
8.2.3.1 - Records of effective dates of process changes
8.2.4 - Product conformity & person(s) releasing records
8.3 - Nonconforming material (nature, actions, concessions)
8.3.4 - Expiration date or quantity authorized under concession
8.5.2 - Results of corrective actions
8.5.2.4 - Records of rejected product test/analyses
8.5.3 - Results of preventive actions
 
EFFECTIVE(NESS)(LY) (ISO = 26 & TS = 36)
0.2 – Introduction - Process approach (twice)
0.2c – Introduction - Process approach
0.3 – Introduction - Relationship with ISO 9004
1.1b - Scope - General
4.1 – General requirements
4.1c – General requirements
4.2.1d - Documentation requirements – general
4.2.4 – Control of records
5.1 – Management commitment
5.1.1 – Process efficiency
5.3b – Quality policy
5.5.3 – Internal communication
5.6.1 – Management review – General
5.6.3a – Management review – Review output
6.1a – Provision of resources
6.2.2c – Competence, awareness & training
6.3.1 – Plant, facility & equipment planning (& Note)
7.2.3 – Customer communication
7.3.1 – Design & development planning
7.4.1 – Purchasing Process (Note 2)
7.5.1.4 – Preventive & predictive maintenance (twice)
7.5.1.8 – Service agreement with customer
8.1c – Measurement, analysis & improvement – general
8.2.2b – Internal audit
8.2.2.2 – Manufacturing process audit
8.2.3 – Monitoring & measurement of processes (Note)
8.2.3.1 - Monitoring & measurement of manufacturing processes
8.4 – Analysis of data (twice)
8.5.1 – Continual improvement
8.5.2f – Corrective action
8.5.2.4 – Rejected product test/analysis (Note)
8.5.3e – Preventive action
 
EFFICIENT(CY) (3) – None in ISO 9001, but 3 in ISO/TS 16949
 5.1.1 - Process efficiency
 7.5.1.4 - Preventive and predictive maintenance
 8.2.1.1 - Customer satisfaction — Supplemental
 
CUSTOMER SATISFACTION (9)
0.2 - Introduction - Process approach (twice)
1.1b - Scope – General
5.2 - Customer focus
5.6.1.1 - QMS performance
6.1b - Provision of resources
8.2.1 - Monitoring & Measurement – Customer satisfaction
8.2.1.1 - Customer Satisfaction - Supplement
8.4a - Analysis of data
 
BUSINESS PLAN (2)
5.4.1.1 - Quality objectives - Supplemental
5.6.1.1 - Quality management system performance
 
MANAGING COSTS & RISKS (0)
None in 9001 however… ISO 9004, Introduction – General (0.1)
 
COST (5)
3.1.9 - Premium freight
5.6.1.1 - Quality management system performance
7.3.2.1 - Product design input
7.3.4.1 - Manufacturing process design input
7.3.4.1 - Monitoring (Note)
 
RISK (7)
0.1a - Introduction - General
0.4 - Compatibility with other management systems
6.4.1 - Personnel safety to achieve conformity to product requirements
7.2.2.2 - Organization manufacturing feasibility
7.3.1.1 - Multidisciplinary approach
7.3.2.2 - Manufacturing process design input
7.3.4.1 - Design & development review - Monitoring
 

And the Winner is...

Congratulations Glenda Montgomery of Charleston, SC!

Glenda Montgomery

 

Glenda Montgomery Quality Assurance/Continuous Improvement/Certified Six Sigma Master Black Belt/Project Management Professional Charleston, SC

 

 

 

Thank you everyone for following and submitting answers! We had a great time getting all the answers and hearing from everyone. Here are all the questions and answers:

1. Why can’t investigators start root cause analysis steps for the missing Malaysian Flight 370? The problem has not yet be defined... or identified. You have to know what the problem is before finding a root cause(s).

2. What does PDSA mean? Plan, Do, Study, Act

3. Which two international standards does ISO 19011 support? ISO 9000 Quality Management and ISO 14000 Environmental Management

4. ISO/TS 16949 is frequently referred to as “TS”. What does TS mean in TS 16949? Technical Standard

5. What does FMEA mean? Failure Mode and Effects Analysis

6. Complete this sentence. “A problem well stated is a problem half _____ .” - Charles F. Kettering Solved

7. Which SC-based automotive OEM just announced a $1 billion investment in expanding? BMW. You can read about here.

The Charleston Section of ASQ (American Society for Quality) will hold its annual quality conference on April 24th & 25th. The Lowcountry Quality Conference is a fun, local, 3-day event aimed at improving the quality of your products and/or services. The conference consists of a blend of technical workshops, 3 options for an in-depth tour of some of the best of Charleston, social networking events, and talks from some of the most profound quality practitioners in the world. This year features a dozen talks and/or workshops, 3 VIP Tours at the new Clemson SCE&G Wind Power Turbine Testing facility, Charleston Water Systems Treatment facility and Carnival Fantasy tour & luncheon. The Keynote will be given by Dr. George Benson, President of the College of Charleston and long-time quality supporter through his membership on the board of directors of The Foundation for the Malcolm Baldrige National Quality Award. This year's theme is Quality in Practice and will give attendees an opportunity to learn how quality practices can improve their organizations bottom line.

For more information about attending any portion of this years Lowcountry Quality Conference, visit http://asqcharleston.org or call 843.469.8279.

Quality Challenge: Day 7 Question

Quality Trivia Challenge Day 7 Question

 

Which SC-based automotive OEM just announced a $1 billion investment in expanding?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 6 Question

Quality Trivia Challenge Day 6 Question

 

Complete this sentence. “A problem well stated is a problem half _____ .” - Charles F. Kettering

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 5 Question

Quality Trivia Challenge Day 5 Question

 

What does FMEA mean?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 4 Question

Quality Trivia Challenge Day 4 Question

 

ISO/TS 16949 is frequently referred to as “TS”. What does TS mean in TS 16949?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 3 Question

Quality Trivia Challenge Day 3 Question

 

Which two international standards does ISO 19011 support?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 2 Question

Quality Trivia Challenge Day 2 Question

 

What does PDSA mean?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

Quality Challenge: Day 1 Question

Quality Trivia Challenge Day 1 Question

 

Why can’t investigators start root cause analysis steps for the missing Malaysian Flight 370?

If you answer correctly you get one entry into the drawing for a ticket to ASQ Charleston's Lowcountry Quality Conference on April 24th & 25th. There are several ways to enter; leave a blog post comment, reply by email, leave a comment on Facebook, reply on Twitter or reply on LinkedIn. If you have the answer just get it to us. The full details of the challenge are below.

Good luck and we hop to see you at the Lowcountry Quality Conference!

 

Challenge Details

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person.

Lowcountry Quality Conference

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

7 Steps to Having the Best Year Ever

7 Steps to Having the Best Year Ever

Around this time every year, I take a few hours to begin my month-long+ process of reflecting on happenings and results that went right and wrong during the current calendar year.  Do I have the things I wanted to have?  Did I do the things I wanted to do?  Did I become or remain the person that I aimed to be?

The best way for me to evaluate this at the highest level is to review the top priorities I set for myself for the year.  Every year, I come up with a "theme" that is easy for me to write down and, more importantly, easy for me to recall on a regular basis.  In 2009, the theme was "The Year of the G" - girls (my wife and daughters), guitar and golf.  In 2012, the theme as been "Steep Trajectory" - quick improvements in my health, spiritual leadership in my family, personal finances and business development.

Step #1 - Creating a theme or strategy for the year is the starting point of defining and realizing your dreams.  Visualize yourself at the end of 2013 and try to capture as many details in this visualization as possible.  One great example and short exercise that is quick, simple and a lot of fun is to answer the following questions about how December 2013 looks in your dreams:

  • What do you look like in a year from now?  Are you better dressed, thinner, have that mole removed?
  • What daily habits - good and bad - will be different?  More days at at the gym that year?  Less time behind a computer?
  • Is your life more balanced than it is currently?
  • How much time and energy have you spent in helping others?
  • How active have you been in your child's life as a parent, volunteer, mentor and role model?

This morning, as I begin my visualization and commitments to 2013, I have started Step 1 by printing off an annual calendar with a monthly view.  Success in realizing your dreams is to break the dream down into actionable steps that can be taken daily, weekly, monthly or quarterly.  I often refer to this as a "Goal Converter".  See examples of how this can be applied to your organization in the Goal Converter blog from June 23, 2011 - http://cmsicharleston.com/2011/06/23/goal-converter from June 23, 2011.

Step #2 - Once you've defined the top 3-5 high level goals for 2013, print out this 2013 Calendar - Monthly View and write in the tactical steps needed to realize your goals.  Start with the simple stuff in order to gain momentum.  Here are some examples:

  • January 15th and July 15th - Schedule dentist appointments
  • Monthly budget review (pick the day that works best for you)
  • Schedule "Dude's Weekend" camping trip for the weekend after Labor Day
  • Document key birthdays, anniversaries and other events
  • Vacation planning - especially MANY MINI vacations throughout the year such as short hikes, camping, festivals, etc.

Step #3 - The next step is to keep this paper copy of the year's plan in front of you as an evergreen rough draft.  Pin it to the board near your desk or carry it in your laptop bag.  Once plans and specific dates are a bit more locked into place, enter these key events and tasks into your favorite electronic program.  I would personally recommend Google Apps in order to manage your calendar, task list, share invitations, organize email, etc.

Step #4 - Take 10-15 minutes every Friday afternoon and again on Sunday evenings to visualize the week ahead.  If you have not already, ensure you have moved all unfinished tasks to the following week.  Add new tasks to the list for the upcoming week.  By visualizing the week ahead and having a method to capture the never-ending number of to-do's, you will minimize the anxiety that can often be associated with the Sunday evening panic.

Step #5 - Take 10-15 minutes every morning to visualize your day.  I call this TWS or "Thoughts While Shaving".  Once you get into the office, or as you sit down for your money cup of coffee, ensure your daily tasks are captured and prioritized.  Make sure you include tasks outside of work such as picking up the kids, hitting the gym, picking up your dry cleaning or calling a friend.  NOTE:  Whatever you do, avoid starting your day off by checking email.  Sure, email is important.  But by starting you day with email, you allow the demands of others or irrelevant distractions to control your day.  Lock in your daily plan, begin working on critical tasks, then check emails.

Step #6 - Reward yourself for closure of individual tasks.  What works well for me is to create an empty box by each task.  Once that task is complete, I check it off.  I then go onto my Google Calendar and mark the electronic task box with a check.  I absolutely LOVE to check the box!

Step #7 - Take the time each week/month/year to go back and review all of the boxes that were checked - signifying the individual steps you took to realize your goals.  Too often (and I'm extremely bad about this), we focus on what we did NOT get done.  We do not take the time to appreciate what WAS done.  Imagine your parents doing this to you.  Don't do it to yourself.  Take the time to celebrate, study, learn and improve.

Thank you for reading this blog.  As a reward, here is a free download:  2013 Calendar - Monthly View (Editable Version)

All the best in the New Year!
-JRT

"Of all our human resources, the most precious is the desire to improve." - My latest fortune cookie

Happy 9th Birthday CMSi

February 1st, 2012 marks our 9th year

It was this day precisely NINE (9) years ago today that Concentric Management Systems, Inc. (CMSi) was born. I would like to take this opportunity to reflect on the many failures and many more successes we have had over the years. Thanks to our tenacity, belief in our core values, and most importantly, our valued customers, we are able to be proud of "being in our 10th year of business".

CMSi is effectively “re‐launching” bigger and better than ever in 2012 following the successful completion of a major project (42 months) with a key client that required nearly all of my time. This re-­emergency allows us many opportunities to grow where we can grow best - near the beach! We couldn't be more pleased to call Charleston our new home.

Very special thanks is in order to my wonderful staff, our team of amazing consultants and the customers that allow us to grow bigger and better every day! I truly appreciate the trust, hard work and partnerships we have formed in this anything-but-traditional organization.

Here's to another 9 years!

Cheers,

Jim Thompson - President
Concentric Management Systems, Inc.

Mission Statement - February 1st, 2012

We support the world’s leading organizations in their pursuit of excellence through the provision of training, consulting and auditing services. We are dedicated to providing services that exceed the expectations of our customers by being deliberate about delivering the highest level of customized service possible. We believe in steady growth with integrity.

We also strive to be the first choice for representing independent subject matter experts by developing and managing mutually beneficial, long-­‐term business relationships. By facilitating customer relationships, we bring tremendous value to our network of consultants -­‐ allowing more time to focus on exercising core competencies and less time on administrative burden.