public training

ASQ Charleston Partnership with Concentric Global

ASQ Charleston has entered into a partnership with Concentric Global, a local Quality and Improvement consulting firm, to provide educational opportunities for our local ASQ Members at a discount.

By using promo code “ASQ1122”, ASQ Section 1122 members will receive a 10% discount on full-price 2016 open enrollment classes offered by Concentric.  Visit Concentric’s new website to see upcoming course offerings, and check back often to see when new offerings and other free resources are added.  In return, Concentric will pledge 15% of the course fee back to ASQ Charleston.

Note that Concentric is partnering with Trident Tech for the ISO 9001:2015 Lead Auditor class offered on Feb 23-25 2016.  This promotional price is 50% off regular price (limit 2 students per organization), and as such the promo code offer “ASQ1122” is not valid for this event.

Please consider Concentric for your training needs, and be sure to use Promo Code “ASQ1122” when signing up for 2016 full-price open enrollment courses!

Concentric Web Site

ASQCharleston.org

Quality Minds Online Prep Courses

Quality Minds Video Training

Quality Minds is an online training series presented by Concentric. These courses are designed for professionals aspiring to pass a certification exam given by the American Society of Quality (ASQ). After successfully completing a course, you will better understand the body of knowledge required for successfully completing the exam. This will allow you to apply a wide range of quality tools and concepts to your individual work situation.

This online course is an on-demand course where you study at your own pace. Each module contains a subject matter video with narration from Stephen Deas. Stephen is a Concentric Subject Matter Expert that was certified as a Quality Engineer in 1991 and a Six Sigma Black Belt in 2003.

Currently these courses are free to those willing to give feedback on the course materials regarding content and logistics on how the course materials should be distributed. Register below.[ezcol_1quarter]

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Eventbrite - Certified Six Sigma Black Belt Online Prep Course

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Eventbrite - Certified Six Sigma Green Belt Online Prep Course

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Eventbrite - Certified Quality Engineer Online Prep Course

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Eventbrite - Certified Quality Auditor Online Prep Course

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ISO 9001:2015 May Webinar is now posted

Quality Professionals are invited to attend an open forum on expected changes to the ISO 9001:2015 International Standard. This forum is part of a series of updates from Charleston area subject-matter experts aimed at assisting organizations in their preparation of the upgrade to the new standard. The panel of experts will include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on various industry specific (ISO/TS 16949, AS9100, ISO 27001 and ISO 14001).

ISO 9001:2015 Forum - April Webinar

Quality Professionals are invited to attend an open forum on expected changes to the ISO 9001:2015 International Standard. This forum is part of a series of updates from Charleston area subject-matter experts aimed at assisting organizations in their preparation of the upgrade to the new standard. The panel of experts will include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on various industry-specific standards (ISO/TS 16949, AS9100, ISO 27001 and ISO 14001). If you want to attend for ISO 9001:2015 - May Webinar register here.

3 SEATS LEFT for ISO/TS 16949:2009 Internal Lead Auditor (32hrs)

Folly Beach - Charleston BeachesLast call for our Fall 2014 Automotive Quality Series with our ISO/TS 16949:2009 Lead Internal Auditor Course. We have THREE seats remaining. The courses will be held at the aLoft Charleston Airport & Convention Center. Learn by day. Hit the beach after class. Why not make the most of your professional development? Don't just take a class - experience business differently. Price includes all course materials, parking, wifi, light breakfast, lunch & afternoon snacks. Dozens of food and entertainment options are within blocks from the hotel.

Register & pay online here or by calling 843.469.8279.

Description:   This advanced internal auditing course caters to the full spectrum of auditor responsibilities – from process auditing to audit program management. This course will teach you the fundamental tools necessary to conduct audits using the automotive process approach while providing vital strategic information to top management. Case studies and scenarios make this course fun. If you are looking for a Lead Auditor course for internal processes or supplier quality development, look no further. This course is for you. NEW: We will also discuss the TS Rules 4th Edition and draft of the proposed ISO 9001:2015 standard. Get a jump on what to expect with the changes and it’s potential effect on your management system implementation.

Designed for:  Audit Program Managers, Lead Auditors, Advanced Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Quality Directors, Continuous Improvement Managers, Organizational Development Directors, Management Representatives

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length:  4 days/32 hours   CEUs:  3.2    A certificate will be given upon successful completion of all course requirements.

The instructor for this course will be Jim Thompson, President of Concentric and Exemplar Global (formerly RABQSA) Accredited QMS Lead Auditor. Register online here, contact us by email at info@cmsicharleston.com or by calling 843.469.8279.

Day 1
▪    Introduction & Welcome
▪    Gathering of Student Goals & Expectations (CSRs)
▪    Overview of ISO 9001 & ISO/TS 16949 – Part I
▪    Selling QMS to Top Management
▪    The Automotive Process Approach
▪    Overview of ISO 9001 & ISO/TS 16949 – Part II
 
Day 2
▪    Use of Turtle Diagrams for Process Mapping
▪    ISO/TS 16949 Requirements – Clause 4.0, Quality Management System
▪    ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
▪    ISO/TS 16949 Requirements – Clause 6.0, Resource Management
▪    Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
 
Day 3
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
▪    ISO/TS 16949 Requirements – Clause 8.0, Measurement, Analysis & Improvement
▪    Audit Objectives & Auditor Attributes
▪    Process Auditing Breakout
▪    Writing Audit Findings – NCRs & OFIs
 
Day 4
▪    Reporting Audit Findings
▪    CAPA – Corrective Action & Preventive Action
▪    Closing Out Audit Findings
▪    Closing the Audit Cycle
▪    Evaluating Audit Effectiveness
▪    Final Review/Q&A
▪   Student Goals & Expectations (Reviewed)
▪   Course Examination
 
 

7-Day Quality Challenge: Win a Ticket to ASQ Charleston's Lowcountry Quality Conference

ASQ Charleston is hosting the Lowcountry Quality Conference on April 24th & 25th and we are proud to be participating this year (You can get more information on the conference here). With all the excitement around the conference for all the great speakers and fun tours, we want to give away a FREE ticket to the conference to one lucky person. Lowcountry Quality Conference

So, here's what we're doing. It's a 7-Day Quality Challenge! And the details are:

Prize One Ticket the Lowcountry Quality Conference April 24-25, 2014 (A $179 Value)

Logistics One question a day. One entry per correct answer. You can answer over any platform – Blog Comment, Email reply, Twitter with #LCQ2014, Facebook Comment or LinkedIn Comment. Play along from Friday, April 4th to Thursday, April 10th. We'll announce the winner on Friday, April 11th. Happy Weekend!

Timeline Now: Get Excited! Friday, April 4th: We will announce, email, post, give you the first Quality trivia question. Then a new question each day after that until Thursday, April 10th. Friday, April 11th: We will announce the winner April 24th-25th: Enjoy the Lowcountry Quality Conference

The theme this year for ASQ Charleston's Lowcountry Quality Conference is Quality in Practice. This year the conference will include great speakers, workshops, exhibitors and 3 VIP Tours. The tours will be of the Clemson Wind Power Turbine Testing Cell, Charleston Water Systems Treatment Facility and Carnival Fantasy Cruise Ship.

You can check out all the details at the conference website.

2014 Training Schedule

Lead Auditor Training, ISO 9001:2015 & Management System Academy

Sick of this crazy winter weather? Why not plan a trip to sunny Charleston, SC all while gathering the skills needed to improve customer satisfaction and the process performance? We have just released our 2014 dates for classes, forums & our NEW Management System Academy. As you make your 2014 organizational and professional development plans, we hope that you will consider us as a partner in helping you reach the next level of performance. Be it in a public class, onsite or via an online course, we hope that you will join us in 2014!

Register and pay by Friday, February 14th and save BIG on our March ISO/TS 16949 Lead Internal Auditor Course. Pre-pay by February 14th using promo code "3FOR2" and when you SEND 2 STUDENTS, THE 3rd STUDENT IS FREE!

2014 Public Classes

March 11th-14th  |  Charleston, SC  |  8am-5pm ISO/TS 16949:2009 Lead Internal Auditor Training (32hrs)

Eventbrite - ISO/TS 16949:2009 Lead Internal Auditor Training (32 hrs) 

March 21st  |  Charleston, SC  |  9am-12pm Forum on expected changes to ISO 9001:2015 (Part II)

Eventbrite - ISO 9001:2015 Forum March

September 19th  |  Charleston, SC  |  9am-12pm Forum on expected changes to ISO 9001:2015 (Part III)

Eventbrite - ISO 9001:2015 Forum September

September 23rd-26th  |  Charleston, SC  |  8am-5pm ISO/TS 16949:2009 Lead Internal Auditor Training (32hrs)

Eventbrite - ISO/TS 16949:2009 Lead Internal Auditor Training (32 hrs)

December 9th-12th  |  Location TBD  |  8am-5pm ISO/TS 16949:2009 Lead Internal Auditor Training (32hrs)

Eventbrite - ISO/TS 16949:2009 Lead Internal Auditor Training (32 hrs)

Custom-fit educational solutions based on your specific needs

We believe that customizing your training plan should be simple and completely suitable to your specific needs. We developed the Management System Academy with this in mind. Based on budget (time & expenses), you pick the courses & learning method that works best for you. Itsyour professional development. Make the most of it. Let us help you build the right plan for you and your team. Contact us today to learn more about Management System Academy.

CHOOSE YOUR LEARNING METHOD 1-on-1 Personal Training Onsite Consultation & Mentoring Web-based Classes Video & Tele-Conference Onsite Classes & Workshops Public Classes & Workshops Purchase Course Materials for Self-Study or Train-the-Trainer

Forum on changes to ISO 9001:2015

Calling all Quality Professionals | Forum on Changes to ISO 9001:2015

Quality Professionals from Charleston, SC and the surrounding region are invited to attend an open forum on expected changes to the ISO 9001:2015 International Standard. This forum will be the first in a series of updates from local subject-matter experts aimed at assisting regional organizations in their preparation of the upgrade to the new standard. The panel of experts will include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on various industry-specific standards (ISO/TS 16949, AS9100, ISO 27001 and ISO 14001).

Let the voice of your organization be heard

We will also be joined by Denise Robitaille, core member of the United States TAG (Technical Advisory Group) to discuss the latest Committee Draft, global feedback thus far and the next steps in the updating process. Her participation in this forum also allows each participant to voice their questions, comments or recommendation related to proposed changes.

AGENDA
8:30am    Check-in & Networking (Light breakfast buffet included)
9:00am    Introduction
9:15am     Keynote presentation by Denise Robitaille from US TAG
10:00am  Overview of significant changes
10:15am   Industry-specific breakout sessions
11:00am  Participant Voice of Customer (VOC) feedback for US TAG
11:15am   Recommendations for action moving forward
11:30am  Adjourned (end of forum in conference space)
Noon        Lunch discussion with panelists (interested attendees are invited to an open lunch at their own expense in the restaurant)
 
LOCATION
Harbor Breeze (next to Omar Shrine Temple)
176 Patriot's Point Blvd
Mount Pleasant, SC 29464
(843) 606-2110
 

Denise Robitaille HeadshotAbout the Keynote Speaker:  Denise Robitaille is the author of The Corrective Action Handbook and The Management Review Handbook, as well as numerous articles on quality. She is a consultant, writer and trainer.  Denise is also a RAB Certified Lead Assessor and CQA.  Much of her work involves assisting companies implement and maintain ISO 9001 systems.  An international speaker, she has given talks on a variety of quality issues. Denise is a member of the executive committee of ASQ Boston Section and an instructor for the ASQ Boston Education Program. Her work has encompassed companies in a variety of markets, including machine shops, printed circuit board industries, bio-pharmaceutical devices, packaging industry, distributors, navigational instrumentation, and power transmission manufacturing. She holds a Bachelor’s Degree from the University of Massachusetts at Amherst. Eventbrite - ISO 9001:2015 Forum

TSLA August 2013

TWO Sessions August 27-30, 2013  |  Columbus, IN & Charleston, SC

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs):  $1495*

SummerSpecialThe courses will be held at the new Harbor Breeze on Patriots Point in beautiful Mt. Pleasant, SC (Charleston). Students attending our Indiana course will be catered to by our great friends - who always receive outstanding hospitality reviews - at Tre Bicchieri in downtown Columbus.

Register online here or by calling 843.469.8279.

Description:   This advanced internal auditing course caters to the full spectrum of auditor responsibilities – from process auditing to audit program management. This course will teach you the fundamental tools necessary to conduct audits using the automotive process approach while providing vital strategic information to top management. Case studies and scenarios make this course fun. If you are looking for a Lead Auditor course for internal processes or supplier quality development, look no further. This course is for you. NEW: We will also discuss the CD1 draft of the proposal ISO 9001:2015 standard and it's potential effects on your management system implementation.

Designed for:  Audit Program Managers, Lead Auditors, Advanced Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Quality Directors, Continuous Improvement Managers, Organizational Development Directors, Management Representatives

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length:  4 days/32 hours   CEUs:  3.2    A certificate will be given upon successful completion of all course requirements.

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE!  Promo Codes: 2for3 for multi-student early registration

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach.  CVs/Resumes can be provided upon request at any time. Register online here, contact us by email at info@cmsicharleston.com or by calling 843.469.8279.

Day 1
▪    Introduction & Welcome
▪    Gathering of Student Goals & Expectations (CSRs)
▪    Overview of ISO 9001 & ISO/TS 16949 – Part I
▪    Selling QMS to Top Management
▪    The Automotive Process Approach
▪    Overview of ISO 9001 & ISO/TS 16949 – Part II
 
Day 2
▪    Use of Turtle Diagrams for Process Mapping
▪    ISO/TS 16949 Requirements – Clause 4.0, Quality Management System
▪    ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
▪    ISO/TS 16949 Requirements – Clause 6.0, Resource Management
▪    Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
 
Day 3
▪    ISO/TS 16949 Requirements – Clause 7.0, Product Realization
▪    ISO/TS 16949 Requirements – Clause 8.0, Measurement, Analysis & Improvement
▪    Audit Objectives & Auditor Attributes
▪    Process Auditing Breakout
▪    Writing Audit Findings – NCRs & OFIs
 
Day 4
▪    Reporting Audit Findings
▪    CAPA – Corrective Action & Preventive Action
▪    Closing Out Audit Findings
▪    Closing the Audit Cycle
▪    Evaluating Audit Effectiveness
▪    Final Review/Q&A
▪   Student Goals & Expectations (Reviewed)
▪   Course Examination
 

ISO 9001:20XX Forum

SAVE THE DATE | Friday, August 23rd, 2013

Concentric will host a panel of experts to discuss potential changes to come with the next release of ISO 9001, expected sometime in 2015. The panel of experts will also include veterans from various sectors such as automotive, aerospace, environmental and information security to discuss the potential impacts on different industry standards.

We will also be joined by a core member of the United States TAG (Technical Advisory Group) to discuss the latest Committee Draft, global feedback thus far and the next steps in the updating process.

Stay tuned and save the date. This event will be free of charge and include refreshments and a light breakfast.

Kind regards,

Jim Thompson, President - Concentric Management Systems, Inc.

p.s. To read more about some of the initial significant changes, read our latest blog here: acommoncenter.com/iso-9001_20xx

BOGO Summer Special on Training Courses!

Summer BOGO Special 2013BOGO Summer Special!

Any Public Training

Register Before 6/27

Summer is well on its way and with things heatin' up we thought it was a good time to run a summer special. And not just any old summer special. A BOGO summer special! What's a BOGO? Buy one, get one free. Yep, FREE!

Register for any 2013 Public Training Course from now until June 27th at 7pm and you can send a second person for FREE. No strings attached and no hoops jump through. Just register you and someone else for any 2013 Public Training Course and enter the promo code BOGO2013.

Our next course is coming up in August and it will be here before you know it. So register now while you can get this great deal. You visit our Trainings page to register or here is a listing of all our upcoming trainings.

August 27-30 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Charleston, SC

August 27-30 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Columbus, IN

September 26-27 ISO/TS 16949:2009 Standard Overview for Process Owners (16 hours) Charleston, SC

October 8-11 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Charleston, SC

October 22-25 AS9100C Lead Internal Auditor Training (32hrs) Charleston, SC

November 4-8 Problem Solving Workshop (32hrs) Charleston, SC

November 12-15 ISO/TS 16949:2009 Lead Internal Auditor (32 hours) Columbus, IN

You can see our full list of offerings on our website at acommoncenter.com/what/trainings/. This deal won't come around again so you need to register before 7pm on June 27th. And don't forget to tell your colleagues about this deal!

And while we are on the subject of FREE. Don't forget to check out our FREE resources on acommoncenter.com

And the Winner is...

Congratulations Glenda Montgomery of Charleston, SC!

Glenda Montgomery

 

Glenda Montgomery Quality Assurance/Continuous Improvement/Certified Six Sigma Master Black Belt/Project Management Professional Charleston, SC

 

 

 

Thank you everyone for following and submitting answers! We had a great time getting all the answers and hearing from everyone. Here are all the questions and answers:

1. Why can’t investigators start root cause analysis steps for the missing Malaysian Flight 370? The problem has not yet be defined... or identified. You have to know what the problem is before finding a root cause(s).

2. What does PDSA mean? Plan, Do, Study, Act

3. Which two international standards does ISO 19011 support? ISO 9000 Quality Management and ISO 14000 Environmental Management

4. ISO/TS 16949 is frequently referred to as “TS”. What does TS mean in TS 16949? Technical Standard

5. What does FMEA mean? Failure Mode and Effects Analysis

6. Complete this sentence. “A problem well stated is a problem half _____ .” - Charles F. Kettering Solved

7. Which SC-based automotive OEM just announced a $1 billion investment in expanding? BMW. You can read about here.

The Charleston Section of ASQ (American Society for Quality) will hold its annual quality conference on April 24th & 25th. The Lowcountry Quality Conference is a fun, local, 3-day event aimed at improving the quality of your products and/or services. The conference consists of a blend of technical workshops, 3 options for an in-depth tour of some of the best of Charleston, social networking events, and talks from some of the most profound quality practitioners in the world. This year features a dozen talks and/or workshops, 3 VIP Tours at the new Clemson SCE&G Wind Power Turbine Testing facility, Charleston Water Systems Treatment facility and Carnival Fantasy tour & luncheon. The Keynote will be given by Dr. George Benson, President of the College of Charleston and long-time quality supporter through his membership on the board of directors of The Foundation for the Malcolm Baldrige National Quality Award. This year's theme is Quality in Practice and will give attendees an opportunity to learn how quality practices can improve their organizations bottom line.

For more information about attending any portion of this years Lowcountry Quality Conference, visit http://asqcharleston.org or call 843.469.8279.

ISO/TS 16949 Internal Lead Auditor Training

2 Sessions: March 26-29, 2013 in Columbus, IN | April 2-5, 2013 in Charleston, SC

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs):  $1495*

charleston sunsetThe courses will be held at the new Harbor Breeze on Patriots Point in beautiful Mt. Pleasant, SC (Charleston). Register online here or by calling 843.469.8279.

Course Description

We hope you will join us in this beautiful beach-front setting sure to promote creativity and relaxation.

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further.  This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information to top management.  You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for effective preventive action.  Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length:  4 days/32 hours   CEUs:  3.2    A certificate will be given upon successful completion of all course requirements.

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE!  Promo Codes: 2for3 for multi-student early registration  |  ASQ1122 for ASQ Members

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach.  CVs/Resumes can be provided upon request at any time.  Register online here, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1 Chapter 1 - Course Introduction 8:00 8:30
2 Interview Exercise 8:30 9:15
3 Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4 Coffee Break 10:00 10:15
5 Chapter 3 – Process Approach 10:15 12:00
6 Lunch Break 12:00 1:00
 7 Chapter 4 – Risk and Problem Solving 1:00 2:30
 8 Chapter 5 – Variation 2:30 3:00
 9 Coffee break 3:00 3:15
10 Chapter 5 – Variation - continued 3:15 4:30
11 Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1 Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2 Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3 Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6 Lunch break 12:00 1:00
7 Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
 8 Coffee break 3:00 3:15
 9 Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
 10 Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1 Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2 Coffee Break  10:15 10:30
3 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4 Lunch Break 12:00 1:00
5 ISO/TS 16949 Quiz 1:00 2:00
 6 Chapter 7 – Audit Trails & Exercise 2:00 3:00
 7 Coffee break 3:00 3:15
 8 Chapter 8 – Audit Program Management 3:15 3:30
9 Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10 Chapter 8 – Audit Program Management - cont. 4:15 5:00

 DAY FOUR - Auditing Basics - continued and Exam

Session Title Start Finish
1 Chapter 9 – Audit Reporting 8:00 8:45
2 Chapter 10 – Nonconformances 8:45 9:00
3 NCR Case Studies Workshop 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 11 – Corrective Actions 10:15 11:15
6 Corrective Actions workshop 11:15 12:00
7 Lunch Break 12:00 1:00
8 Chapter 12 – Approach to the Audit 1:00 1:30
9 Course Conclusions and Student Feedback 1:30 2:00
10 Exam 2:00 4:00

 

ISO 9001 & ISO/TS 16949 Overview

2 Sessions  |  Friday, February 15th

Send 2 Students & 3rd Student is FREE  |  Active ASQ Section 1122 Members can bring a friend or colleague to a February 15th course at NO ADDITIONAL CHARGE.

patriots point (1.23.13)Concentric will hold it's first public training event of 2013 on Friday, February 15th. The morning session will be an ISO 9001:2008 Management Overview followed by an afternoon ISO/TS 16949:2009 Management Overview session. These courses cater to organizations either considering certification or considering the development of a formal quality management system as a tool for improving their business. Both courses will provide an overview of the purpose, timeline, resource needs and other general expectations associated with transitioning to ISO 9001 and/or ISO/TS 16949 compliance.

Course Agenda

  • Introduction & Welcome
  • Gathering of Goals & Expectations (CSRs)
  • Expected Timeline for Compliance
  • Overview of ISO 9001 or ISO/TS 16949 requirements
  • 8 Management Principles
  • Tips on Selling QMS to Top Management

The courses will be held at the new Harbor Breeze on Patriots Point in beautiful Mt. Pleasant, SC (Charleston). Register online here or by calling 843.469.8279.

Promo Codes: 2for3 for multi-student early registration  |  ASQ1122 for ASQ Members

Last Call for August Training

LAST CALL FOR THE AUGUST 27-30, 2012 TRAINING CLASS

ISO/TS 16949:2009 – Lead Internal Auditor Training (32hrs)  |  Columbus, IN

Date:  August 27th-30th, 2012  |  Columbus, Indiana

Description:   This advanced internal auditing course caters to the full spectrum of auditor responsibilities – from process auditing to audit program management.   This course will teach you the fundamental tools necessary to conduct audits using the automotive process approach while providing vital strategic information to top management.  Case studies and scenarios make this course fun.  If you are looking for a Lead Auditor course for internal processes or supplier quality development, look no further.  This course is for you.

Designed for:  Audit Program Managers, Lead Auditors, Advanced Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Quality Directors, Continuous Improvement Managers, Organizational Development Directors, Management Representatives

Course Agenda  |  Click here to launch our Course Registration Form

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 – Part I
  • Selling QMS to Top Management
  • The Automotive Process Approach
  • Overview of ISO 9001 & ISO/TS 16949 – Part II

Day 2

  • Use of Turtle Diagrams for Process Mapping
  • ISO/TS 16949 Requirements – Clause 4.0, Quality Management System
  • ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
  • ISO/TS 16949 Requirements – Clause 6.0, Resource Management
  • Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
  • ISO/TS 16949 Requirements – Clause 7.0, Product Realization

Day 3

  • ISO/TS 16949 Requirements – Clause 7.0, Product Realization
  • ISO/TS 16949 Requirements – Clause 8.0, Measurement, Analysis & Improvement
  • Audit Objectives & Auditor Attributes
  • Process Auditing Breakout
  • Writing Audit Findings – NCRs & OFIs

Day 4

  • Reporting Audit Findings
  • CAPA – Corrective Action & Preventive Action
  • Closing Out Audit Findings
  • Closing the Audit Cycle
  • Evaluating Audit Effectiveness
  • Final Review/Q&A
  • Student Goals & Expectations (Reviewed)
  • Course Examination
Cost is $1495/student*
Consultant Profile - Monty:  Monty is a foremost expert in international standards for quality and environmental practices.  He has held titles such as Better Idea Quality Manager for The Ford Motor Company, Corporate Manager of Quality & Compliance and Corporate Director of Quality & Engineering among others during his career.Monty has been the responsible change agent for the transformation of manufacturing and assembly plants to improve profits and performance scorecards.  He has spent an equal amount of time helping to grow the top line of several billion-dollar companies within the organizational improvement, cost reduction, supply chain develpment and executive development fields.

Today Monty works as a consultant, training instructor and auditor focusing on helping organizations from various industries achieve and maintain certifications to various international standards such as ISO 9001:2008, ISO 14001:2004 and ISO/TS 16949:2009.  Monty works with various organizations around the world with an emphasis on automotive OEM’s and their supply chains.  His primary focus is in the auditing field where he has averaged over 200 audit days per year as a contracted Lead Auditor to 2 different registrar’s all over the globe.Awards & Accomplishments

-RABQSA QMS Lead Auditor certification -IATF TS16949:2009 Lead Auditor certification -AIAG QS9000:1998 Lead Auditor certification -ISO 14001:2004 Lead Auditor certification -ISO 9001:2008 Lead Auditor certification -Member of AIAG Supplier Focus Group that interacts with the Board of Governor’s for QS9000 interpretations and compliance’s. -One of the first 3 people worldwide to hold the Lead Auditor certification for TS16949:2002 -Performed the first audit in the world to the TS16949:2002 standard. -Earned 7 varsity letters in high school and 4 in college

*Call or see website for course desriptions, pricing, terms & conditions.

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Learn more about Monty & Other SMEs    |    Contact Us

March 27-28 | TS 16949 for Process Owners (16hrs)

ISO/TS 16949:2009 Standard for Process Owners (16hrs)

March 27-28, 2012  |  Charleston, SC

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Description:   This course caters to the process owners (top & middle management) within automotive manufacturing organizations who have a responsibility to demonstrate their commitment to the quality management system.   This course will teach process owners the value of the automotive process approach, an overview of how to use core tools as intended and the basics of ISO/TS 16949 compliance.  Case studies and scenarios make this course fun.  If you are looking for a course that will help your organization “live it” versus just “look it”, look no further.  This course is for you.

Designed for:  Process Owners (manufacturing, support and management processes), Internal Audit Team Members, Supplier Quality Engineers & Managers, Process Improvement Managers, Continuous Improvement Managers, Organizational Development Managers, Quality Engineers, Manufacturing Managers

Course Agenda

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 – Part I
  • The Automotive Process Approach
  • Use of Turtle Diagrams for Process Mapping
  • Overview of ISO 9001 & ISO/TS 16949 – Part II

Day 2

  • Overview of ISO/TS 16949 Requirements
  • Deep Dive of ISO/TS 16949 Requirements – Clause 5.0, Management Responsibility
  • Lean Manufacturing – Simple Tools & Techniques
  • Problem Solving Techniques
  • CAPA – Corrective Action & Preventive Action
  • Student Goals & Expectations (Reviewed)

Download the Course Registration Form

For a full list of all training dates, visit:  http://cmsicharleston.com/training

February Course Quickly Approaching

Registration Closed

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs) | February 20th-23rd, 2012 - Columbus, IN

Click here to launch our Course Registration Form.

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management. If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option! To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Click here to launch our Course Registration Form.

Course Agenda

Day 1

  • Introduction & Welcome
  • Gathering of Student Goals & Expectations (CSRs)
  • Overview of ISO 9001 & ISO/TS 16949 - Part I
  • Selling QMS to Top Management
  • The Automotive Process Approach
  • Overview of ISO 9001 & ISO/TS 16949 - Part II

Day 2

  • Use of Turtle Diagrams for Process Mapping
  • ISO/TS 16949 Requirements - Clause 4.0, Quality Management System
  • ISO/TS 16949 Requirements - Clause 5.0, Management Responsibility
  • ISO/TS 16949 Requirements - Clause 6.0, Resource Management
  • Overview of AIAG Core Tools (APQP & CP, FMEA, MSA, PPAP & SPC)
  • ISO/TS 16949 Requirements - Clause 7.0, Product Realization

Day 3

  • ISO/TS 16949 Requirements - Clause 7.0, Product Realization
  • ISO/TS 16949 Requirements - Clause 8.0, Measurement, Analysis & Improvement
  • Audit Objectives & Auditor Attributes
  • Process Auditing Breakout
  • Writing Audit Findings - NCRs & OFIs

Day 4

  • Reporting Audit Findings
  • CAPA - Corrective Action & Preventive Action
  • Closing Out Audit Findings
  • Closing the Audit Cycle
  • Evaluating Audit Effectiveness
  • Final Review/Q&A
  • Student Goals & Expectations (Reviewed)
  • Course Examination

2012 Public Training Announced

We are very excited to announce our 2012 Public Course Offerings for the Charleston, South Carolina and Columbus, Indiana regions.  In addition to the highest quality training courses available, we are raising the bar in 2012 by mixing work with play.  A key initiative in 2012 is to increase the value of each student's experience by combining elements of fun, vacation and relaxation into each course offering.  Whether it is lesson's from the beach or entertainment options provided after-hours, we have raised the bar this year on what our customers should expect from attending a training course.  Don't just attend, experience. Visit our Training page for a full listing of course prices and to register.

2012 Public Course Offerings

Month Date(s) Course Description Location
Feb 20-23 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  29 ISO 9001:2008 - Standard Overview for Top Management (4hrs) Charleston, SC
  29 ISO/TS 16949:2009 - Standard Overview for Top Management (4hrs) Charleston, SC
Mar 12-15 ISO 9001:2008 - Lead Internal Auditor Training (32hrs) Charleston, SC
  27-28 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Charleston, SC
Apr 5 AS9100C - Standard Overview for Top Management (4hrs) Charleston, SC
  17-18 ISO 9001:2008 - Standard for Process Owners (16hrs) Charleston, SC
  19 CAPA for Process Owners (8hrs) Charleston, SC
May 7-10 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Charleston, SC
  21-24 ISO 14001:2004 - Lead Internal Auditor Training (32hrs) Columbus, IN
Jun 5-6 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Charleston, SC
  18-21 AS9100C - Lead Internal Auditor Training (32hrs) Charleston, SC
Jul 12 ISO 9001:2008 - Standard Overview for Top Management (4hrs) Charleston, SC
  12 ISO/TS 16949:2009 - Standard Overview for Top Management (4hrs) Charleston, SC
  24-25 AS9100C - Standard for Process Owners (16hrs) Charleston, SC
Aug 13-16 ISO 9001:2008 - Lead Internal Auditor Training (32hrs) Columbus, IN
  27-30 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  31 CAPA for Process Owners (8hrs) Columbus, IN
Sep 4-5 ISO 9001:2008 - Standard for Process Owners (16hrs) Columbus, IN
  18-19 ISO/TS 16949:2009 - Standard for Process Owners (16hrs) Columbus, IN
Oct 8-11 ISO 14001:2004 - Lead Internal Auditor Training (32hrs) Charleston, SC
  15-18 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Charleston, SC
  25 AS9100C - Standard Overview for Top Management (4hrs) Charleston, SC
  25 Quality in Healthcare - Overview (4hrs) Charleston, SC
Nov 5-9 Problem Solving - Workshop (40hrs) Charleston, SC
Dec 10-13 ISO/TS 16949:2009 - Lead Internal Auditor Training (32hrs) Columbus, IN
  17-20 AS9100C - Lead Internal Auditor Training (32hrs) Charleston, SC

1 seat remaining for next week

1 seat remaining for next week's course in Columbus, IN

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)  |  November 14-17, 2011 - Columbus, IN

Final 2011 Public Course Date:  December 12-15, 2011 - Charleston, SC

 

Course Description

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student. SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!  To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE - Process Approach and Automotive Core Tools

Session Title Start Finish
1 Chapter 1 - Course Introduction 8:00 8:30
2 Interview Exercise 8:30 9:15
3 Chapter 2 – The Deming Cycle & 8 Principles 9:15 10:00
4 Coffee Break 10:00 10:15
5 Chapter 3 – Process Approach 10:15 12:00
6 Lunch Break 12:00 1:00
7 Chapter 4 – Risk and Problem Solving 1:00 2:30
8 Chapter 5 – Variation 2:30 3:00
9 Coffee break 3:00 3:15
10 Chapter 5 – Variation - continued 3:15 4:30
11 Daily Wrap-up 4:30 5:00

DAY TWO - Review of ISO/TS 16949 Standard

Session Title Start Finish
1 Day 2 Ice Breaker – summarize past day learning 8:00 8:15
2 Chapter 6 – Waste and Lean Manufacturing 8:15 9:00
3 Chapter 6.5 – Overview of ISO/TS 16949 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:15 12:00
6 Lunch break 12:00 1:00
7 Chapter 6.5 – Overview of ISO/TS 16949– continued 1:00 3:00
8 Coffee break 3:00 3:15
9 Chapter 6.5 – Overview of ISO/TS 16949– continued 3:15 4:30
10 Daily Wrap-up 4:30 5:00

DAY THREE - Review of ISO/TS 16949 Standard - continued and Auditing Basics

Session Title Start Finish
1 Chapter 6.5 – Overview of ISO/TS 16949– continued 8:00 10:00
2 Coffee Break 10:15 10:30
3 Chapter 6.5 – Overview of ISO/TS 16949– continued 10:30 12:00
4 Lunch Break 12:00 1:00
5 ISO/TS 16949 Quiz 1:00 2:00
6 Chapter 7 – Audit Trails & Exercise 2:00 3:00
7 Coffee break 3:00 3:15
8 Chapter 8 – Audit Program Management 3:15 3:30
9 Chapter 8 – Audit Scheduling Workshop 3:30 4:15
10 Chapter 8 – Audit Program Management - cont. 4:15 5:00

DAY FOUR - Auditing Basics - continued and Exam

Session Title Start Finish
1 Chapter 9 – Audit Reporting 8:00 8:45
2 Chapter 10 – Nonconformances 8:45 9:00
3 NCR Case Studies Workshop 9:00 10:00
4 Coffee break 10:00 10:15
5 Chapter 11 – Corrective Actions 10:15 11:15
6 Corrective Actions workshop 11:15 12:00
7 Lunch Break 12:00 1:00
8 Chapter 12 – Approach to the Audit 1:00 1:30
9 Course Conclusions and Student Feedback 1:30 2:00
10 Exam 2:00 4:00

Click here to launch our Course Registration Form.

October Course Quickly Approaching

LAST CALL FOR OCTOBER 2011 COURSE

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs)  |  October 24-27, 2011 - Charleston, SC

Additional course dates:

November 14-17, 2011 - Columbus, IN December 12-15, 2011 - Charleston, SC 

Course Description

Join us at The Tides - Folly Beach, SC.  Bring your family or friends so you can join them for fun in the sun in between classes!  Group rates starting at only $129/night with advanced registration.

This advanced course caters to the full spectrum of ISO 9001 and ISO/TS 16949 auditor responsibilities – from auditing using the most effective automotive process approach to audit program management.  If you are looking for a Lead Auditor course for internal processes or supplier quality development with a focus on the automotive process auditing and use of the AIAG core tools, look no further. This course is for you!

This course will teach you the fundamental tools necessary to conduct audits and provide vital strategic information for SELLING your findings to top management in order to improve organizational objectives. You will also learn the requirements associated with properly addressing nonconformities to prevent recurrence and pro-active techniques for evaluating business risks. Real world tools, case studies and scenarios make this course a challenge, but a lot of fun.

This course meets or exceeds the training requirements for:

  • Ford Customer-specific Internal Quality Auditor requirements
  • General Motors Customer-specific Internal Quality Auditor requirements

Length: 4 days/32 hours CEUs: 3.2 A certificate will be given upon successful completion of all course requirements.

ISO/TS 16949:2009 Internal Lead Auditor Training (32hrs): $1495*

*Price include training materials and training facilities for each student.  SEND TWO STUDENTS & THE THIRD STUDENT ADMISSION IS FREE with our 30-day Pre-Pay Option!   To register, reach us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

All of our instructors are accredited with extensive industry expertise in the respective course(s) they teach. CVs/Resumes can be provided upon request at any time. To register, complete our Course Registration Form, contact us by email at jim.thompson@cmsicharleston.com or by calling 843.469.8279.

Course Agenda

DAY ONE

Title

Start

Finish

Chapter 1 - Course Introduction

8:00

8:30

Interview Exercise

8:30

9:15

Chapter 1.5 – Introduction to ISO / TS 16949 including CSRs

9:15

10:00

Break

10:00

10:15

Team Exercise – Documentation requirements

10:15

10:45

Chapter 2 – The Deming Cycle & 8 QMS Principles

10:45

11:30

Team Exercise – Customer Focus

11:30

12:00

Lunch Break

12:00

1:00

Chapter 3 – Process Approach (includes multiple exercises and role play scenarios)

1:00

4:00

Daily Wrap-up

4:00

4:30

 DAY TWO

Title

Start

Finish

Day 2 Ice Breaker – summarize past day learning

8:00

8:15

Chapter 3.5 – APQP, Control Plan and PPAP

8:15

10:00

Break

10:00

10:15

Team Exercise – PPAP Case Study – Control Plan

10:15

10:45

Chapter 3.5 – APQP, Control Plan and PPAP - continued

10:45

12:00

Lunch break

12:00

1:00

Chapter 4 – Risk and Problem Solving

1:00

2:00

Team Exercise – PPAP Case Study- FMEA

2:00

2:30

Coffee break

2:30

2:45

Chapter 4 – Risk and Problem Solving – continued

2:45

3:15

Team Exercise – Pokayoke

3:15

4:00

Daily Wrap-up

4:00

4:30

DAY THREE

Title

Start

Finish

Day 3 Ice Breaker – summarize past day learning

8:00

8:15

Chapter 5 – Variation -MSA

8:15

9:00

Team Exercise – PPAP Case Study –MSA

9:00

9:30

Coffee Break

 9:30

9:45

Chapter 5 – Variation -SPC

9:45

10:30

Team Exercise – PPAP Case Study –SPC

10:30

11:00

Chapter 6 – Waste and Lean Manufacturing

11:00

12:00

Lunch Break

12:00

1:00

ISO/TS 16949 Quiz

1:00

2:00

Chapter 7 – Audit Trails & Role Play Exercise

2:00

2:30

Coffee break

2:30

2:45

Chapter 8 – Nonconformances and Team Exercise

2:45

4:30

DAY FOUR

Title

Start

Finish

Closing Meeting Role Play – PresentNCRResults

8:00

10:00

Coffee break

10:00

10:15

Chapter 9 – Corrective Actions and Team Exercise

10:15

11:00

Chapter 10 – Audit Reporting

11:00

11:30

Chapter 11 – Audit Program Management

11:30

12:00

Lunch Break

12:00

1:00

Chapter 12 – Approach to the Audit

1:00

1:30

Course Conclusions and Student Feedback

1:30

2:00

Exam

2:00

4:00

 NOTE: All PPAP case study exercises also include instructor led role play scenarios

Click here to launch our Course Registration Form.